About this role
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
1. Providing all customer cash and non-cash financial transaction services such as: deposits, withdrawals, money transfers, and bill payments for all Bank products and services in accordance with applicable provisions and procedures
2. Performing Open Till and Close Till
3. Ensuring the correctness and legitimacy of customers' cash and non-cash transactions
4. Ensuring that each cash counting process has been carried out correctly
5. Detecting money whose authenticity is doubtful
6. Report immediately to the Head Service Assistant/SBM/SBS if there is a discrepancy and make an Minutes of Cash Differences if there is a cash discrepancy that is not caused by a rounding difference
7. Do Cash In and Cash Out to/from Head Service Assistant/SBM
8. Perform ATM replenishment in accordance with applicable regulations
9. Conducting Cross Selling of Bank products and services
10. Make reports related to the Service Assistant work unit
11. Supporting the tasks of the Orisco, QA, Internal/External Audit teams in conducting inspections related to the Service Assistant work unit
12. Carry out all tasks in accordance with the SLA and Service Quality Standards set by the Head Office
Additional Requirements
Develop, Engage, Execute, StrategiseBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Other facts
About UOB
We’re here to do Right By You.
At UOB, we aspire to build a better future for the people and businesses in the region.
Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.
We create solutions tailored to your unique needs through data and relationship-led insights.
Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.
We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.
This is how we stay committed to forging a sustainable future for generations to come.
Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia
What you'll do
- The Service Assistant is responsible for providing customer cash and non-cash financial transaction services, ensuring the correctness of transactions, and conducting cash counting processes. Additionally, they will support cross-selling of bank products and assist with audits.
Ready to join UOB?
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