About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Here's a job description for a Relationship Manager at United Overseas Bank (Malaysia) Bhd:

Job Title: Relationship Manager

Company:** United Overseas Bank (Malaysia) Bhd

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Job Summary

The Relationship Manager at United Overseas Bank (Malaysia) Bhd is responsible for managing and growing a portfolio of high-value clients, understanding their financial needs, and providing tailored banking solutions to deepen customer relationships and achieve business targets.

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Job Responsibilities

Develop and maintain strong, long-lasting relationships with a portfolio of existing and prospective high-net-worth individuals or corporate clients.
Proactively identify client needs and offer appropriate UOB banking products and services, including but not limited to deposits, loans, investments, wealth management, and trade finance solutions.
Conduct thorough financial needs analysis and risk assessments for clients, ensuring proposed solutions align with their financial goals and risk appetite.
Achieve individual and team sales targets and key performance indicators (KPIs) for revenue generation, client acquisition, and product penetration.
Prepare and present compelling financial proposals and solutions to clients, demonstrating a deep understanding of UOB's product offerings and the competitive landscape.
Monitor market trends, economic conditions, and regulatory changes to proactively advise clients and identify new business opportunities.
Collaborate effectively with internal departments, such as Product Development, Credit, Legal, and Operations, to ensure seamless client service and solution delivery.
Ensure full compliance with all internal policies, procedures, and relevant regulatory requirements (e.g., BNM guidelines, AML/CFT).
Handle client inquiries, complaints, and service requests efficiently and professionally, ensuring a high level of customer satisfaction.
Maintain accurate and up-to-date client records and pipeline information within the bank's CRM system.

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Job Qualifications


Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with a focus on retail, commercial, or corporate banking.
Proven track record of achieving sales targets and building strong client relationships.
Excellent understanding of banking products and services, including lending, deposits, investments, and wealth management.
Strong financial acumen and analytical skills to assess client needs and propose suitable solutions.
Exceptional communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Relevant professional certifications (e.g., FIMM, PCE, CUTE, TBE) are an advantage.
* Knowledge of local market conditions and regulatory frameworks in Malaysia.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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