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UOB
GR Ops, Application Processing, Cards Ops Team Member (Diploma)
full-time•Kuala Lumpur

Summary

Location

Kuala Lumpur

Type

full-time

Company links

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About this role

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

The Application Processing Ops Officer is responsible for reviewing the department's procedures to ensure that they are documented in accordance with the Banking Ops Policy, abide by the regulatory and compliance guidelines/policies. He/She will work closely with the respective Team Managers in Application Processing Department, to refresh the SOPs, identify and assess risks, as well as to develop effective risk mitigating measures.

Staff to be involved in:

  • Ensures that all unsecured and secured applications are processed with accuracy in accordance

to the guidelines set by the bank, and within stipulated SLAs. This includes and are not limited to:

  • Process and verify authentication checks &/or data entries
  • Perform and verify accurate income computation
  • Ensure accurate input/output to enable good customer service delivery
  • Achieve continuous process improvement in COPC.
  • Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.
  • Documentation of procedures to ensure compliance with group policies in procedures.
  • Conduct internal reviews/tests to ensure compliance.
  • Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
  • Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Job Requirements

  • Able to multi-task and cope with change and diversity in a fast-paced environment
  • Ability to think objectively and 'think outside the box' when analyzing issues
  • Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
  • Good command of English
  • Proficient in the use of Microsoft Excel, PowerPoint and macro
  • Team player, self-motivated and resourceful

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Other facts

Tech stack
Analytical Skills,Problem-Solving Skills,Communication Skills,Interpersonal Skills,Microsoft Excel,Microsoft PowerPoint,Team Player,Self-Motivated,Resourceful

About UOB

We’re here to do Right By You.

At UOB, we aspire to build a better future for the people and businesses in the region.

Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.

We create solutions tailored to your unique needs through data and relationship-led insights.

Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.

We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.

This is how we stay committed to forging a sustainable future for generations to come.

Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking
Founding Year: 1935

What you'll do

  • The Application Processing Ops Officer is responsible for reviewing procedures to ensure compliance with banking policies and guidelines. They will process applications accurately, conduct internal reviews, and assist with data analysis and reporting.

Ready to join UOB?

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Frequently Asked Questions

What does a GR Ops, Application Processing, Cards Ops Team Member (Diploma) do at UOB?

As a GR Ops, Application Processing, Cards Ops Team Member (Diploma) at UOB, you will: the Application Processing Ops Officer is responsible for reviewing procedures to ensure compliance with banking policies and guidelines. They will process applications accurately, conduct internal reviews, and assist with data analysis and reporting..

Why join UOB as a GR Ops, Application Processing, Cards Ops Team Member (Diploma)?

UOB is a leading Banking company.

Is the GR Ops, Application Processing, Cards Ops Team Member (Diploma) position at UOB remote?

The GR Ops, Application Processing, Cards Ops Team Member (Diploma) position at UOB is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Contact the company through Clera for specific work arrangement details.

How do I apply for the GR Ops, Application Processing, Cards Ops Team Member (Diploma) position at UOB?

You can apply for the GR Ops, Application Processing, Cards Ops Team Member (Diploma) position at UOB directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UOB on their website.