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Assistant VP, Quality Control, Group Compliance
full-timePhoenix

Summary

Location

Phoenix

Type

full-time

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About this role

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Compliance – Governance and Oversight is responsible for the design and maintenance of the compliance function governance and oversight frameworks. The team assists in developing compliance strategy and performs a control tower governance and oversight role on the Bank's compliance program. The team also maintains compliance policies, procedures and guidelines at the function-wide level.

The successful candidate will join the Quality Control team within Group Compliance-Compliance Strategy and Governance Division.

The team is responsible for conducting independent checks and will provide assurance that key compliance activities are completed accordingly, consistently and in line with policies and procedures and regulatory expectations. In line with intensified regulatory focus on culture and conduct, this role goes beyond identifying procedural or technical gaps—it focuses on uncovering the behavioural and cultural patterns that contribute to control failures or systemic incidents.

Key Responsibilities

  • Carries out independent reviews to identify errors and control gaps, track remediation, drives continuous improvement to strengthen overall compliance effectiveness and audit/regulatory readiness.

  • Lead and execute comprehensive root cause analysis (RCA) of assurance findings, integrating behavioural factors to identify underlying drivers.

  • Apply the Bank’s RCA and Behavioural RCA methodologies using appropriate techniques (not limited to culture diagnostics) to analyze decision-making patterns, behavioural drivers, and organizational culture.

  • Design and deliver training sessions, workshops, and “lessons learned” discussions, leveraging behavioural insights to promote sustainable change.

  • Prepare clear, concise reports with actionable recommendations that address behavioural root causes.

  • Evaluate the solution or remediation actions to ensure they effectively resolve underlying root causes and prevent recurrence.

  • Develop use cases for data-driven continuous assurance, enhancing the effectiveness and scope of assurance activities.

  • Leverage data analytics to detect patterns, trends, areas of concern and potential risk hotspots to conduct deep-dive or targeted reviews.

  • Support the Team Lead in preparing periodic updates for Group Compliance management.

  • Contribute to strategic initiatives and projects within Group Compliance as opportunities arise.

  • Stay current with regulatory developments and industry standards in banking and financial services to ensure compliance and best practices.

Job Requirements

  • Degree in Psychology, Behavioural Economics, Cognitive Science, Sociology or a related field.

  • Minimum 5 years of experience, in audit or compliance assurance, organisational psychology, risk culture with a strong focus on behavioural and culture analysis.

  • Demonstrate high-level of initiative, proactiveness, and accountability in delivering results.

  • Excellent oral and written communication skills with the ability to convey complex insights clearly.

  • Strong stakeholder engagement skills and ability to foster positive collaboration.

  • Proficiency in data analytics and visualization tools is preferred.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Other facts

Tech stack
Independent Reviews,Control Gaps Identification,Root Cause Analysis,Behavioural RCA,Culture Diagnostics,Training Design,Data-Driven Assurance,Data Analytics,Regulatory Compliance,Stakeholder Engagement,Continuous Improvement,Policy Maintenance,Audit Readiness,Behavioural Insights,Risk Hotspots Detection

About UOB

We’re here to do Right By You.

At UOB, we aspire to build a better future for the people and businesses in the region.

Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.

We create solutions tailored to your unique needs through data and relationship-led insights.

Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.

We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.

This is how we stay committed to forging a sustainable future for generations to come.

Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking
Founding Year: 1935

What you'll do

  • The role involves conducting independent checks to ensure compliance activities align with policies and regulatory expectations, focusing on identifying procedural gaps and uncovering underlying behavioral and cultural patterns contributing to control failures. Key duties include leading root cause analysis integrating behavioral factors, designing change-promoting training, and evaluating remediation actions for effectiveness.

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Frequently Asked Questions

What does a Assistant VP, Quality Control, Group Compliance do at UOB?

As a Assistant VP, Quality Control, Group Compliance at UOB, you will: the role involves conducting independent checks to ensure compliance activities align with policies and regulatory expectations, focusing on identifying procedural gaps and uncovering underlying behavioral and cultural patterns contributing to control failures. Key duties include leading root cause analysis integrating behavioral factors, designing change-promoting training, and evaluating remediation actions for effectiveness..

Why join UOB as a Assistant VP, Quality Control, Group Compliance?

UOB is a leading Banking company.

Is the Assistant VP, Quality Control, Group Compliance position at UOB remote?

The Assistant VP, Quality Control, Group Compliance position at UOB is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Assistant VP, Quality Control, Group Compliance position at UOB?

You can apply for the Assistant VP, Quality Control, Group Compliance position at UOB directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UOB on their website.