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Unlock Health

Media Billing Coordinator

full-time•Nashville

Summary

Location

Nashville

Type

full-time

Experience

0-2 years

Company links

WebsiteLinkedInLinkedIn

About this role

<p><strong>Job Summary</strong><br>The Media Billing Coordinator is responsible for managing and reconciling media invoices across various media channels, ensuring accuracy in financial tracking and compliance with client agreements. This role involves close collaboration with media buyers, planners, vendors, and the accounting team to address discrepancies, facilitate invoicing processes, and provide actionable insights to maintain financial accountability.</p> <p><strong>Responsibilities</strong></p> <p><strong>Invoice Management &amp; Reconciliation</strong></p> <ul> <li>Collect and review vendor invoices across broadcast, print and out-of-home channels to ensure alignment with media buys and insertion orders (IOs).</li> <li>Manage and maintain Unlock’s invoice system, ensuring it houses all vendor invoices for easy access by the finance team during audit periods.&nbsp;</li> <li>Resolve discrepancies between billed and purchased amounts by liaising with vendors and internal teams.</li> <li>Apply appropriate project numbers and vendor codes to invoices and escalate any issues requiring account team intervention.</li> <li>Track missing invoices and maintain updated records via the Media Details Report and Workamajig.</li> <li>Process credit memos and ensure proper documentation in Strata.</li> </ul> <p><strong>Reporting &amp; Coordination</strong></p> <ul> <li>Generate monthly actualized media spend reports using Strata for team flowchart updates.</li> <li>Maintain accurate monthly post-spend reports and ensure alignment with documented expenditures.</li> <li>Collaborate with media and accounting teams to streamline invoice processing and troubleshoot outstanding issues.</li> </ul> <p><strong>Process Improvements</strong></p> <ul> <li>Attend routine meetings to review financial reports and contribute insights for optimizing the billing process.</li> <li>Support invoice digitization efforts by coordinating with vendor representatives.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree or equivalent experience.</li> <li>1-2 years of billing processes and understanding of media buying.</li> <li>Proficiency in financial reconciliation tools (e.g., Strata, Workamajig) and Microsoft Office Suite, especially Excel.</li> <li>Excellent organizational and time-management skills with a high attention to detail.</li> <li>Effective communication skills for collaboration with vendors, internal teams, and external stakeholders.</li> <li>Ability to analyze and resolve discrepancies in a timely manner.</li> </ul> <p><br><br></p><div class="content-conclusion"><p><strong>About Us:</strong></p> <p>Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.</p></div>

What you'll do

  • The Media Billing Coordinator manages and reconciles media invoices across various channels, ensuring accuracy and compliance with client agreements. This role involves collaboration with media buyers, planners, vendors, and the accounting team to resolve discrepancies and facilitate invoicing processes.

About Unlock Health

Unlock Health is a full-service marketing communications agency that helps healthcare organizations make authentic connections with patients and communities. As the largest agency in the nation serving healthcare providers, Unlock manages more than 3,000 patient acquisition campaigns every month. We work with the most prestigious health systems and provider groups to build brands, integrate marketing tech, and transform digital experiences. Unlock handles nearly one dollar in every ten spent on media by hospitals and health systems. Every minute of every day of the year, a patient books an appointment for needed care as a result of Unlock’s work. Unusual for a marketing agency, Unlock Health also offers a full-stack managed care consultancy powered by unparalleled expertise, including a team that has led more than 2,100 provider negotiations across 49 states. Unlock handles everything from managed care strategy, negotiations, contract modeling and analytics, to strategic communications that get deployed when negotiations turn hostile or public. Headquartered in Nashville, Tennessee, Unlock Health is the largest and most-awarded agency exclusively focused on U.S. healthcare providers and health services.

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Frequently Asked Questions

What does a Media Billing Coordinator do at Unlock Health?

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As a Media Billing Coordinator at Unlock Health, you will: the Media Billing Coordinator manages and reconciles media invoices across various channels, ensuring accuracy and compliance with client agreements. This role involves collaboration with media buyers, planners, vendors, and the accounting team to resolve discrepancies and facilitate invoicing processes..

Is the Media Billing Coordinator position at Unlock Health remote?

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The Media Billing Coordinator position at Unlock Health is based in Nashville, Tennessee, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Media Billing Coordinator position at Unlock Health?

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You can apply for the Media Billing Coordinator position at Unlock Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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