About this role
Job Description
AIRLIFT NORTHWEST - COMMUNICATIONS CENTER has an outstanding opportunity for a INTERMITTENT - VARIABLE SHIFT - MEDICAL AIRLIFT COMMUNICATIONS SPECIALIST to join the Communications Center Team at Airlift Northwest.
WORK SCHEDULE
- Intermittent ( variable schedule, up to 12-hour shifts, based on operational needs
- Variable SHift
POSITION HIGHLIGHTS
- Responsible for receiving flight requests and for the timely dispatch and coordination of all Airlift Northwest flight activities according to established protocols and procedures
- Coordinate all aspects of transport for Airlift NW flights including launching flight crew and relaying necessary information, arranging for ground transport at referring and receiving medical facilities when necessary, in timely fashion relay information regarding patient medical condition and estimated time of arrival to both the referring and receiving medical facilities or dispatch centers
- Opportunity to help expand care to underserved communities.
PRIMARY JOB RESPONSIBILITIES
- Responsible for timely call receiving of both emergent and non-emergent telephone lines into the Airlift Northwest communications center. Calls are received by physicians, nurses, other communications centers and the public.
- Operate multiple radio frequencies to communicate with aircraft to relay medical, operational information. Provide necessary communication assistance in cooperation with other agencies including ambulances, law enforcement and fire department, rescue groups. Must operate all department radios under established Federal Communications Commission (FCC) regulations and Airlift protocols and procedures.
- Demonstrate a clear understanding of Airlift Northwest call receiving protocols, and appropriately route calls to the transport team, medical director, maintenance, or Airlift Northwest Administrator on Call.
- Responsible to contact rotary wing aircraft every 10 minutes during flight to request a position report which will be documented in the dispatch record in the event an aircraft search needs to be initiated
- In accordance with established policy and procedures, exercise independent judgment when handling routing transport requests. Must demonstrate ability to take multiple calls and set priorities for the flight program.
- Ensure that all dispatch records are accurate and complete. Keep accurate records of such events as: aircraft out of service times, bases out of service, master crew list with any changes during the 24 hour period.
- Be the point of contact for various law enforcement, fire department and rescue teams in the event of a lost Airlift Northwest aircraft.
- Demonstrate proficiency with all Airlift Northwest communications center equipment to include: computers, computer aided dispatch software, voice recorders, paging system and radio. Must be able to implement the Power Outage backup plan in the event of loss of power to the communication center.
- In the event of an in-flight emergency must activate the Airlift Northwest Post Accident Implementation Plan (PAIP) immediately
- Obtain excellent working knowledge of multiple regional EMS systems. In the event of a regional disaster continue to operate the Airlift Northwest communications center
- Actively participate in change of shift briefings to include: flights during last 12 hours, flights in progress, weather report, aircraft status report, crew status report, any unusual events. At start of each shift ensure that all necessary equipment is operational.
REQUIRED QUALIFICATIONS:
- High school graduation or equivalent
- Two years of experience in a public emergency communications center
- Proficiency in medical terminology
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
ABOUT AIRLIFT NORTHWEST
Airlift Northwest is dedicated to providing safe, efficient and compassionate air medical transport for critically ill and injured infants, children and adults, 24 hours a day, 7 days a week. The region’s first air medical transport service, Airlift Northwest has flown more than 100,000 patients since its founding in 1982. Its helicopters and fixed-wing aircraft are strategically located at eight bases throughout the Pacific Northwest and Southeast Alaska. On-board medical experts handle everything from advanced cardiac life support to neonatal resuscitation, all while flying patients to the best available care for their condition.
Compensation, Benefits and Position Details
Pay Range Minimum:
$30.00 hourlyPay Range Maximum:
$42.96 hourlyOther Compensation:
-Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/Shift:
Alternate Work Shift (United States of America)Temporary or Regular?
This is a temporary positionFTE (Full-Time Equivalent):
0.00%Union/Bargaining Unit:
SEIU Local 925 NonsupervisoryAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Other facts
About University of Washington Medical Center
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease.
UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions.
UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s.
A Higher Degree of Healthcare.
What you'll do
- The Medical Airlift Communications Specialist is responsible for receiving flight requests and coordinating all aspects of transport for Airlift Northwest flights. This includes timely communication with medical facilities and ensuring accurate dispatch records.
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