About this role
Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations.
Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures.
Move Care Forward — Join UVA Health as a Patient Transport Coordinator
Be the connection that keeps patients moving.
In this essential role, you’ll coordinate safe, timely transportation using ambulances, vans, taxis, and more—ensuring every patient journey supports quality care.
What You’ll Do:
- Coordinate Transport: Manage logistics across multiple transport modes.
- Communicate Clearly: Interface with internal teams, external agencies, and families.
- Solve & Support: Investigate complaints, process invoices, and assist with policy improvements.
- Train & Track: Mentor peers and monitor transport volumes to improve operations.
What Sets This Role Apart:
- You’re the Hub: Every move starts with you—your coordination powers patient care.
- Dynamic & Impactful: No two days are the same. Your decisions shape real outcomes.
- Growth-Ready: Support process development, train others, and build cross-functional relationships.
UVA Health Benefits:
- Comprehensive Coverage: Medical, dental, vision, and life insurance.
- Financial Wellness: Retirement plans with matching and tuition assistance.
- Time Off & Recharge: Generous PTO, holidays, and leave programs.
- Career Growth: Leadership development and internal mobility support.
Minimum Qualifications
- Education: High School Graduate or Equivalent
- Experience: 2 years of relevant experience
- Licensure/Certifications: None
Physical Demands – Job requires sitting for prolonged periods and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
Onboarding Requirements
Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.
The starting base rate for this role is $20.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Benefits
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.
Other facts
About University of Virginia
UVA Physicians Group (UPG) was founded in 1979 as a supportive partner to UVA Medical Center and UVA School of Medicine. For over 40 years, UPG has been committed to improving the lives of UVA Health physicians & providers and to the mission, vision and values of UVA Health in service to our patients throughout the region.
UPG is an administratively supported group practice which operates as a collaborative UVA Health entity supporting UVA Health physicians & providers at UVA Medical Center and in a number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia.
Over 900 UVA clinical faculty members are dually employed through UPG and UVA School of Medicine's 21 clinical departments. UPG also employs nearly 200 advanced practice providers and other clinicians within UVA clinical departments, and approximately 150 physicians, advanced practice providers & clinicians in practices locally and regionally.
In addition to its clinical role in supporting the University’s mission to deliver world-class patient care, UPG provides administrative and financial functions that support care delivery and clinical management. Approximately 400 UPG team members fulfill these administrative and financial roles in Charlottesville locations and in clinics across the Commonwealth.
UPG is an independent 501(c)3 University Associated Organization (UAO) and is governed by its own Board of Directors with a public majority.
What you'll do
- Coordinate the movement of patients to and from the medical center using various transportation methods. Communicate with internal and external customers to ensure safe and timely patient transport.
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