About this role
Job Summary:
The Lead Surgical Clinical Office Assistant (COA) is responsible for assisting Practice Supervisors, Assistant Director, and Director with the assignment of duties, training, and performance evaluations of other Surgical COAs and other clinic staff. The Lead Surgical COA will also be performing multiple duties within the clinical setting all intended to facilitate the smooth operation of a medical office and related surgical activities. Duties include coordinating patient appointments, surgeries, and ancillary testing, providing academic support and/or transcription support, and acting as an interface between surgeons and patients.
In UVMMC Orthopedics, the Surgical COA Lead will be responsible for helping lead the coordination of operating room time across the department in accordance with established guidelines and processes, and may be involved in ongoing efforts to improve department guidelines and processes. The Surgical COA Lead will serve as the primary point of contact for OR Scheduling (central surgical scheduling at UVMMC).
Education:
H.S. diploma with equivalent college coursework in the secretarial or medical sciences preferred.
Experience:
Must have minimum of five (5) years medical office experience including minimum of one (1) year as a Surgical Clinical Office Assistant.
This is a bargaining union position.Other facts
About University of Vermont Health Network
Working together to better serve our communities makes us stronger, focused on collaboration instead of competition. As a team, The University of Vermont Health Network improves the lives of our patients by delivering outstanding care cost-effectively, as close to patients' homes as possible.
Our hospitals and physicians are bringing the best of community and academic medicine together, sharing their knowledge and resources to give patients access to leading-edge technology, advanced treatment options and the highest level of compassionate care are the heart and science of medicine.
The University of Vermont Health Network cares for communities on both sides of Lake Champlain, from the Adirondacks to the Green Mountains and beyond. Members include:
The University of Vermont Medical Center, formerly known as Fletcher Allen Health Care, and affiliated with the University of Vermont Colleges of Medicine and Nursing and Health Sciences
Alice Hyde Medical Center
Central Vermont Medical Center
Champlain Valley Physicians Hospital
Elizabethtown Community Hospital
Our network was created in October 2011 when Fletcher Allen in Burlington, Vermont, and Central Vermont Medical Center in Berlin, Vermont, signed an affiliation agreement. In January 2013, New York partners Champlain Valley Physicians Hospital in Plattsburgh and Elizabethtown Community Hospital in Elizabethtown joined the affiliation. In 2016, Alice Hyde Medical Center joined. The network was originally called Fletcher Allen Partners.
What you'll do
- The Lead Surgical Clinical Office Assistant (COA) assists Practice Supervisors and Directors with training and performance evaluations of other Surgical COAs. They coordinate patient appointments, surgeries, and act as the primary point of contact for OR Scheduling.
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