About this role
This position is eligible for full benefits.
JOB DESCRIPTION:
The Office Representative interacts with patients in person and on the phone to facilitate patients receiving the care they need and want. The Office Representative must always demonstrate the highest standards of excellent customer service.
EXPERIENCE:
Functional grasp of standard written and verbal English, good spelling, accomplished at basic business math.
Must meet and deal successfully with a wide variety of people.
Medical terminology preferred.
Physician office experience preferred.
This is a bargaining union position.Other facts
About University of Vermont Health Network
Working together to better serve our communities makes us stronger, focused on collaboration instead of competition. As a team, The University of Vermont Health Network improves the lives of our patients by delivering outstanding care cost-effectively, as close to patients' homes as possible.
Our hospitals and physicians are bringing the best of community and academic medicine together, sharing their knowledge and resources to give patients access to leading-edge technology, advanced treatment options and the highest level of compassionate care are the heart and science of medicine.
The University of Vermont Health Network cares for communities on both sides of Lake Champlain, from the Adirondacks to the Green Mountains and beyond. Members include:
The University of Vermont Medical Center, formerly known as Fletcher Allen Health Care, and affiliated with the University of Vermont Colleges of Medicine and Nursing and Health Sciences
Alice Hyde Medical Center
Central Vermont Medical Center
Champlain Valley Physicians Hospital
Elizabethtown Community Hospital
Our network was created in October 2011 when Fletcher Allen in Burlington, Vermont, and Central Vermont Medical Center in Berlin, Vermont, signed an affiliation agreement. In January 2013, New York partners Champlain Valley Physicians Hospital in Plattsburgh and Elizabethtown Community Hospital in Elizabethtown joined the affiliation. In 2016, Alice Hyde Medical Center joined. The network was originally called Fletcher Allen Partners.
What you'll do
- The Office Representative interacts with patients in person and on the phone to facilitate care. They must demonstrate the highest standards of excellent customer service.
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