A job description is available upon request

Date Posted: 01/22/2026
Req ID: 46705
Faculty/Division: Henry N.R. Jackman Faculty of Law
Department: Henry N.R. Jackman Faculty of Law
Campus: St. George (Downtown Toronto)
Position Number: 00059077
Existing Vacancy: Yes

Description:

About us:

The Henry N.R. Jackman Faculty of Law is one of the oldest professional faculties at the University of Toronto. Today, it is one of the world's great law schools. Jackman Law's rich academic programs are complemented by its many legal clinics and public interest programs. Jackman Law is housed in the elegant, state-of-the-art Jackman Law Building, alongside two historic buildings, Flavelle House and Falconer Hall, on the St. George Campus in downtown Toronto.

Your opportunity:

Reporting to the Director, Technology Services, the Network, Systems and Security Administrator will play a key role within the Henry N.R. Jackman Faculty of Law’s Technology Services team, supporting our technology environment that underpins academic, research, and administrative activities. This position offers the opportunity to work across a broad and evolving infrastructure landscape, balancing day-to-day operational excellence with longer-term planning, security, and service improvement initiatives.

The incumbent will be responsible for ensuring the reliability, performance, and security of the Faculty’s network, systems and services. This includes infrastructure and systems projects, diagnosing and resolving complex technical issues, and proactively monitoring platforms to identify risks and improvement opportunities. A significant focus of the role is the protection of digital assets, requiring the thoughtful application of security controls, access management, and risk mitigation practices aligned with institutional standards and regulatory requirements. 

Working closely with technical colleagues, vendors, and a diversegroup of stakeholders, the role provides opportunities to lead technical work on initiatives such as system upgrades, new service implementations, and infrastructure enhancements. The incumbent will help translate business and academic needs into effective technical solutions, while ensuring appropriate testing, documentation, and operational readiness. 

This position also emphasizes collaboration, service, and continuous improvement. The successful candidate will provide expert guidance to clients and peers, contribute to operational documentation and procedures, and stay current with emerging technologies and best practices. With a strong mix of hands-on technical work, project coordination, and consultative engagement, this role offers a meaningful opportunity to shape and strengthen Jackman Law’s technology environment. 

Your responsibilities will include:

• Configuring system applications according to needs
• Creatingcomplex and technical documentation and user support guides
• Troubleshooting and resolving system, network and/or server problems
• Conducting preventative maintenance on computing systems
• Liaising with technical specialists to resolve end-user issues
• Planning and implementing components of IT-related projects
• Executing security measures for network devices and introducing variations as required
• Keeping well-informed on current technologies, best practices and industry standards

Essential Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline, or an equivalent combination of education and experience.
• Minimum5 years of recent experience with server, network, and system administration, support, and troubleshooting in a heterogeneous computing environment.
• Demonstrated experience and solid understanding of endpoint management administration using platforms such as MS Intune, SCCM and KACE.
• Demonstrated experience and solid understanding of administering Active Directory, DNS and DHCP.
• Demonstrated experience and solid understanding of Unix/Linux (Ubuntu), Windows (11 and Server 2019/2022/2025), and Apple OS/X operating systems, server and workstations; virtualized servers (VSphere, VMware).
• Demonstrated experience and solid understanding of deploying, configuring, and maintaining networking infrastructure and security, including firewalls (PaloAlto), and switches.
• Solid Linux/UNIX shell, Windows (such as Bash and PowerShell) scripting skills.
• Strong knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN, and VLANs.
• Strong knowledge of applying digital certificates, managing vulnerabilities, endpoint security, patch management, system monitoring, and backup/recovery practices.
• Strong knowledge of Microsoft SharePoint site and site collection administration.
• Good knowledge of current cybersecurity principles and best practices.
• Strong analytical and problem-solving skills and a demonstrated ability to continually learn on-the-job, and on own initiative, to keep current with rapid changes in a highly dynamic department.
• Strong commitment to high-quality service and ability to exercise good judgment, discretion, and tact while remaining calm under pressure.
• Ability to write technical specifications, operational, and end-user documentation.
• Excellent interpersonal skills. Ability to communicate effectively and accurately both orally and in writing, including the ability to communicate technical concepts to persons with non-technical backgrounds.
• Ability to work under high-pressure conditions and with multiple competing and incompatible deadlines/priorities.

Assets (Nonessential):

• Ability to identify areas of vulnerability in the use, storage or modification of personal information.
• Understanding of project management and procurement processes.
• Certificates in endpoint administration, network, security and/or privacy, or progress in their pursuit.
• ITIL foundations level (or higher) certification.
• Familiarity with the University environment, governance, and policies.

To be successful in this role you will be:

• Accountable
• Communicator
• Motivated self-learner
• Organized
• Problem solver
• Resourceful
• Team player
  
  
  

Closing Date: 02/04/2026, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 -- $91,677. with an annual step progression to a maximum of $117,242. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Information Technology (IT)
Recruiter: Jasmin Olarte

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.