As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

300 Science Pkwy, Rochester, New York, United States of America, 14620

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100086 University IT / IS

Work Shift:

UR - Day (United States of America)

Range:

UR URG 111

Compensation Range:

$63,815.00 - $95,723.00

Responsibilities:

Ensures the security, stability, and integrity of all internal and external firewalls. Assists with developing and managing firewall rules that comply with company security requirements and risk acceptance. Participates in the installation, monitoring, maintenance, refresh, support, and optimization of all network firewall hardware and software.

ESSENTIAL FUNCTIONS

• Participates in managing firewalls that protect our complex and diverse network, including installation, monitoring, administration, and maintenance. Develops and maintains efficient and secure firewall policies and configurations to respond to the evolving threat landscape and changing business needs.
• Completes requests for updates to firewall policies with direction from senior staff. Troubleshoots user-reported issues, recommending either updating firewalls to resolve or directing people to an alternate solution. Investigates and assists with resolving network events and issues discovered. Adheres to processes and procedures for change management and trouble ticket resolution. Maintains documentation as changes are made.
• Participates in the implementation of network security platforms, including remote access and site-to-site VPN, and network growth that requires additional firewalls.
• Maintains documentation for platforms and internal processes. Maintains awareness of developing trends and best practices in security and continues to deepen established skills with ongoing personal development.
• Participates in the administration of the NetFlow collection and analysis platform and ensures that relevant data and events, including firewall and system logs, are forwarded to appropriate parties. Collaborates with Network and Systems teams to ensure appropriate monitoring and alerting is done and events are resolved.
• Serves as team representative for projects as necessary. Provides high-level support to others in general problem resolution.
• Participates in team on-call rotation as required.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree and 1 year of related experience required
• Master's degree preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of computer networking concepts and protocols, network security methodologies, cyber threats and vulnerabilities, and encryption required
• Ability to troubleshoot issues and apply critical thinking required
• Knowledge of and familiarity with physical and virtual network devices (hubs, switches, routers, firewalls, etc.) required
• Knowledge of the configuration of diverse firewall features, including packet filtering, routing, NAT, threat protection/IDS, IPSec and SSL VPN required
• Skilled in general firewall administration, with emphasis on Palo Alto or Cisco firewalls required
• Skilled in technical writing and presentation required
• Ability to provide customer satisfaction and appropriate follow-through in all interactions coupled with a sense of urgency when needed required
• Ability to work under pressure and handle multiple, competing priorities, adjusting as needed required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.