Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Warranty Administrator, you will process and resolve branch warranty claims. You will also manage product complaints including branch/manufacturer communications.

This is a hybrid role in our Scottsdale, AZ corporate office

What you'll do:

• Field branch & manufacturer requests and questions

• Organize and review work orders to determine warranty claim eligibility

• File claims manually and on-line with manufacturers on a daily basis

• Perform claim maintenance in Rental Man recording claims sent to manufacturers

• Process and track warranty claims until resolution has been recorded

• Communicate as needed with branches and suppliers to facilitate the reimbursement of the warranty claims or re-filing if necessary

• Record credit memos and/or denials in claim maintenance for all warranty claims

• Attend and prepare manufacturer information for supplier meetings as needed   

• Research and record status of claims for monthly claim aging & controller spreadsheets for follow-up and resolution of outstanding claims

• Special analysis projects, presentations and assistance to Asst. Warranty Manager as needed

• Attend and prepare manufacturer information for supplier meetings as needed

• Create manufacturer informational sheets for intranet posting

• Conduct and participate in warranty WebEx classes

• Other duties assigned as needed

Requirements:

• Associates Degree or equivalent work experience in a corporate environment

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

• Ability to communicate effectively with personnel in the organization

• Excellent problem-solving, communication and computer skills

• Strong knowledge of all models of equipment and all changes on the various models from each manufacturer

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.