The School of Aerospace and Mechanical Engineering's (AME) Student Services Specialist will work closely with the school's director to promote the school's research, academic, and service accomplishments in both print and electronic media. The Program Specialist will exercise initiative and creativity in the development of text and graphics for a variety of printed materials including posters, brochures, displays, alumni newsletters or magazines, etc. The Student Services Specialist will be responsible for managing the school's website (ame.ou.edu), setting up electronic photo displays for in-house showcasing, maintaining an active AME identity on social networking sites (Facebook, Twitter, etc.), and writing and publishing weekly blog articles (blogs.ou.edu/ame). In addition to these promotional responsibilities, the Student Services Specialist will develop surveys, maintain an alumni database, and collect statistical data for continuous program accreditation and assessment review. The Student Student Specialist will also coordinate, manage, and assist with various projects and events as assigned.

Essential Duties:

• Organizes and coordinates clerical functions following established procedures.
• Responsible for organizing and coordinating specialized clerical functions.
• Reviews and updates office procedures for a more efficient operation.
• Assists students and provides information.
• Handles complaints for internal and external customers.
• Establishes and maintains filing systems including confidential documents.
• Performs various duties as needed to successfully fulfill the function of the position.
• Resolves academic problems and evaluates students for proper placement in class levels.
• Assists students with processes and procedures.
• Compiles reports using prescribed formats.
• Coordinates all courses and enrollment for the unit.  
• Maintains student administrative records for the unit.

Required Education: High School Diploma or GED and some College, AND:

• 18 months experience in office supervision/management or student services

Skills:

• Ability to communicate verbally and in writing.
• Ability to accurately read and understand written materials and instructions.
• Proficient navigating and maintaining databases.
• Detail oriented for accuracy of data and information.  
• Ability to produce reports and complete work within deadlines.
• Ability to communicate well and build rapport with students, faculty and staff.

Certifications: None

Advertised Physical Requirements

Physical: Sit for long periods of time. Ability to engage in repetitive motions. May be required to bend, lift, stoop, and carry. Environmental: Standard office environment. Regular pressure to meet productivity standards.

Supervision: None

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.