Performs support-oriented job duties that are complex and of an advanced nature, to include but not limited to maintaining files, scheduling appointments, managing inventory, typing, preparing reports and correspondence, distributing information, and coordinating activities.

Duties: 

• Maintains office files that may be of a confidential nature such as patient or personnel information.
• Schedules various appointments for office personnel and ensures administrative details are completed. 
• Makes travel arrangements. 
• Receives incoming calls for office personnel and refers calls to appropriate personnel. 
• Records messages or responds to caller with routine information. 
• Serves as a contact person for employees or the outside public this includes answering questions, provides information and handles complaints for internal and external customers. 
• Monitors and orders supplies for the office and completes requisitions. 
• May sign associate forms as authorized by the supervisor. 
• Responsible for typing and proofreading letters, manuscripts, lectures, grant proposals, and medical information. 
• Reviews and responds to routine correspondence for the office personnel and sometimes in the name of the supervisor. 
• Drafts replies to such correspondence with minimal instruction. 
• Distributes various forms of information to office personnel such as mail or newsletters. 
• May assist in the planning, coordinating, and expediting special activities or projects that require specialized training or creative thought.
• Performs related duties as assigned to successfully fulfill the function of the position.

Required Education and Experience:   High School Diploma or GED AND 

• 12 months office, clerical or administrative experience.

Skills:

• Advanced knowledge of office procedures
• Office management and customer service skills 
• Advanced knowledge of Microsoft Office Suite (Outlook, Excel, and Word) 
• Excellent interpersonal skills 
• Ability to work independently and as a team player 
• Ability to complete tasks in an efficient and timely manner 
• Must be detail oriented for accuracy of data and information 
• Ability to multitask, be organized, and self-motivated 
• Ability to work in stressful situations and meet deadlines in a timely manner 

• Ability to communicate verbally and in writing

   

Certifications: None

Advertised Physical Requirements:

• Physical: 
  • Sit for prolonged periods
  • Communicate effectively and listens 
  • Engages in repetitive motion
  • Stand, reach, stoop, and bend
• Environmental:
  • Standard office environment

Departmental Preferences:  Microsoft Suite skills, Adobe Pro, Peoplesoft, Taleo

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Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.