About this role
Case Manager
| Requisition ID | req35630 |
|---|---|
| Working Title | Case Manager |
| Position Grade | 10 |
| Position Summary | The University of New Mexico Health Sciences Center (UNM HSC) Department of Pediatrics encompasses a statewide network of hospitals, clinics, and community-based services that are integrally linked through education and research. Guided by an abiding commitment to improving and restoring health, the department applies advanced medical science to serve New Mexico’s children and support them into adulthood. The Division of Pediatric Hematology/Oncology is seeking a full-time Social Work Case Manager to support medically complex pediatric and adult patients with cancer and bleeding disorders, as well as their families, across inpatient, outpatient, and specialty clinic settings. This position plays a critical role within the interdisciplinary care team by coordinating psychosocial resources, addressing barriers to care, and supporting continuity throughout diagnosis, treatment, survivorship, and chronic disease management. The Social Work Case Manager is responsible for facilitating patient and family access to a broad range of local, state, and national resources, including lodging, transportation, meals, financial assistance, and other essential services that support access to care. The role requires close collaboration with social workers, counselors, nurses, providers, and administrative staff to assess needs, coordinate services, and maintain ongoing communication across inpatient and outpatient settings. Strong knowledge of New Mexico Medicaid regulations, prior authorizations, and insurance navigation is essential, including support for out-of-state referrals for specialized services such as bone marrow transplantation. This position also supports the Ted R. Montoya Hemophilia Program and Treatment Center, a federally recognized comprehensive care program serving children and adults with bleeding disorders. Case management for this population requires coordination with Medicaid programs, specialty pharmacies, and national pharmaceutical patient-support programs to ensure continuity of treatment, access to medications, and comprehensive psychosocial support. |
| Conditions of Employment |
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| Minimum Qualifications | Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. |
| Preferred Qualifications |
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| Additional Requirements | |
| Campus | Health Sciences Center (HSC) - Albuquerque, NM |
| Department | Pediatrics Hematology Oncology (997M) |
| Employment Type | Staff |
| Staff Type | Regular - Full-Time |
| Term End Date | |
| Status | Non-Exempt |
| Pay | $19.56 - $26.58 |
| Benefits Eligible | This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. |
| ERB Statement | As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. |
| Background Check Required | |
| For Best Consideration Date | 1/30/2026 |
| Eligible for Remote Work | No |
| Eligible for Remote Work Statement | This position is eligible for a remote work agreement (RWA), to include Hybrid, In-State, and Out-of-State. For more information about Remote Work Agreements, please refer to UAP 3245, Remote Work, Section 5, Establishing a Remote Work Agreement and Section 6, Out-of-State Employee Responsibilities. All Regular employees hired for an Out-of-State RWA must agree to an employee status of Term Appointment and subject to regular renewals no longer than yearly, in accordance with UAP 3200, Employee Classification. Renewal of Term Appointments is not guaranteed; the remote work arrangement, operational, and business needs will be considered in determining whether to renew the Term Appointment. |
| Application Instructions |
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. A complete application will consist of current resume, cover letter and reference. Please describe in your cover letter how you meet the preferred qualifications for the position. Include three references in your resume. The references must be professional references, preferably supervisors. Finalists should be prepared to provide official educational transcripts if selected for hire. |
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Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff. |
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Other facts
About University of New Mexico
As the only academic health center in the state, UNM HSC combines its three mission areas - education, research and patient care - to provide New Mexicans with the highest level of health care. UNM HSC was established in 1994 and is located on the University of New Mexico campus in Albuquerque, New Mexico.
UNM HSC is made up of the following academic and clinical entities: School of Medicine College of Nursing College of Pharmacy College of Population Health Health Sciences Library and Informatics Center Clinical & Translational Science Center (CTSC) UNM Hospitals (New Mexico's only Level I Trauma Center) UNM Comprehensive Cancer Center * UNM Sandoval Regional Medical Center
What you'll do
- The Social Work Case Manager coordinates psychosocial resources for pediatric and adult patients with cancer and bleeding disorders. This role involves facilitating access to essential services and collaborating with an interdisciplinary care team.
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