The University of Maryland School of Medicine (SOM) has an exciting opportunity for a Chief Administrative Officer (CAO) to oversee the Department of Pediatrics and provide Administrative Leadership for the new Galisano Children’s Hospital at the University of Maryland Medical Center (UMMC).  The CAO will be responsible for serving as a bridge between the SOM and the Medical Center, effectively balancing academic priorities, including education, research and faculty advancement, with the demands of complex clinical operations to ensure alignment across missions and sustained organizational excellence.  

The CAO will report directly to the Chair of the Department of Pediatrics, with a dotted reporting line to the Senior Vice President and COO for UMMC.  In this role, the CAO will partner closely with physician leaders, nursing leadership and executive teams within the SOM and UMMC to oversee operational performance, ensure financial stewardship, elevate patient and family experiences and advance the shared strategic vision for both entities.

The University of Maryland School of Medicine pursues excellence across biomedical research, education, and patient care to advance health equity and wellness for people in Baltimore, the State of Maryland, and around the world. Together, the School works to solve generational health challenges and make lasting contributions to the betterment of our diverse and interconnected communities.

Benefits Information
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 

UMB is a public university and constituent institution of the University System of Maryland.  All employees are expected to work primarily physically within the State of Maryland.

Primary Duties

• Provides business administration and oversight for the School of Medicine Department of Pediatrics. This includes achieving the departmental objectives through the coordinated functions of faculty and staff in all business functions; managing and planning clinical operations including managed care contracts; supervising administrative staff; developing and implementing the budget; managing and administration of grants and contracts; oversight of space and materials needed for teaching, research, and clinical care.
• Resolve problems in matters of significance requiring identification and analysis of complex variables pertaining to multiple units or to the University.
• Administers strategic clinical management of department and spearheads unit's clinical growth of divisions/department, ensuring best practice through creating and improving systems/strategy for client services. Oversees clinical productivity, income, contracts, program progress; researches and implements opportunities for clinical expansion; and develops reports to monitor faculty productivity and related value unit (WRVU) activity. Maintains and promotes awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. (CM)
• Responsible for clinical business operations achieving financial objectives for clinical department. Negotiate and optimize managed care agreement, medical service plan issues and technology transfer opportunities. Prepare an annual budget; negotiate, coordinate and administer grants and/or contracts; approve expenditures; analyze variances; and initiate corrective actions. Design, maintain, and implement department policies and/or services by establishing standards and procedures; measuring results against standards; making necessary adjustments. (FIN)
• Oversee facility space allocation and layout, communication services, furniture, fixtures and equipment design, and planning of facility expansion and/or modification. Act as liaison with Facilities Management to ensure efficient and appropriate facility renovations and upgrades. (PHP)
• Function as the senior authority to a department or School in any combination of Human Resource and Payroll, including Benefits, Compensation, Labor and Employee Relations, and Staffing & Career Services for faculty and/or staff. Manages various functions and guides the staff and faculty members within the School. Partner with central Human Resource administrators and with leadership to maintain the objectives, to recommend strategic direction, and to deliver quality service. (HRPR)
• Provide direction to department or school by assuring that proposals and awards comply with federal, state, agency and institutional policies. Direct and manages the authorization and transmittal of all proposals and negotiates the most complex agreements. Develop, enhance, and provide guidance to all contract and grant functions for business unit and staff members. Collaborate with upper level management within unit and throughout campus in order to ensure the deliverance of high quality service. (REA)
• Implement systems that foster a seamless patient/family experience in all settings.
• Partner with SOM and UMMC leadership to achieve excellence in care delivery and initiative achievements.
• Collaborate with marketing and development teams to enhance visibility, referral networks and philanthropy for the UMMC Galisano Children's Hospital.
• Delegate responsibility for all routine record keeping and reporting, purchasing and inventory. (SSA)
• Create a cohesive work team that works collaboratively to achieve unit's goals.

Education: Bachelor's degree in business administration, public administration, finance, marketing, accounting, human resources, or other related field. Master's degree preferred.
Experience: Nine (9) years of experience in administrative and financial operations with at least three (3) years of experience in managed care, medical practice or a related clinical environment
Supervisory Experience: Five (5) years of direct supervisory or management experience.
Certification/Licensure: Clinical Research Associate (CRA) or Certified Public Accountant (CPA) preferred
Other:  Annual financial disclosure required by Maryland State Law.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Knowledge, Skills, and Abilities
Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $250,000 - $300,000, commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [email protected]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.