About this role
The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.
Responsibilities will include, but are not limited to:
- Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
- Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
- Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
- Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
- Proficient in navigating web-based resources and using online clinical and business applications
- Performs computer functions within scope of role as defined by the individual unit
- Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
- Processes patient charges including batching charges in a timely manner, as appropriate
- Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
- Completes and maintains hospital and nursing records
- Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
- Assists health care providers in scheduling patient tests and appointments
- Practices standard precautions in infection control in accordance with institutional policy
- Assists staff during emergencies, and other patient cares and services as directed
- Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
- Participates in unit staff meetings and in-services
- Performs other projects or tasks as assigned
Aptitudes required in order to perform responsibilities:
- Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
- Manage multiple assignments and provide quick reaction and immediate response to emergencies
- Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
- Strong communication skills and a tolerance for an active work environment with potential for negative behavior
- Work well with all levels and types of people
Percent of Time: 60%25
Schedule: Rotating evening shifts, every third weekend, one summer and one winter holiday
Location: Stead Family Children's Hospital (SFCH)
Merit Pay Plan
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa?, click here
Minimum Eligibility Requirements:
- Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
- Any combination of clerical experience and/or health care experience which totals two years.
- Preferred candidates will possess: 6 months of clerical experience, public contact/customer service experience, medical terminology knowledge, proficiency in MS Word, and proficiency in MS Excel. Excellent communication skills
Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self disclose any conviction history and subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. For questions, contact Megan Garton at [email protected].
Other facts
About University of Iowa
WE CARE Core Values
Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.
Excellence: We strive to achieve excellence in all that we do.
Collaboration: We believe teamwork is the best way to work.
Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
Respect: We honor diversity and recognize the worth and dignity of every person.
Equity: We dedicate ourselves to equity and fairness.
Mission
Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through:
• Pioneering discovery
• Innovative interprofessional education
• Delivery of superb clinical care
• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by:
• Preventing and curing disease
• Improving health and well-being
Vision
World Class People: Building on our greatest strength.
World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.
For Iowa and the World: Making a difference in quality of life and health for generations.
Recognitions/ Awards
In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.
What you'll do
- The Nursing Unit Clerk will perform clerical, reception, and related duties to support nursing care and services to patients. Responsibilities include communication with patients and staff, maintaining electronic systems, processing patient charges, and assisting with scheduling and record-keeping.
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