Job Summary:

The Behavioral Health Coordinator is the first point of contact for patients, families, and referral sources seeking treatment in the Department of Psychiatry. This position works closely with others in the department and may interact with other entities across CU Medicine and its affiliates in the community. The Behavioral Health Coordinator offers operational, clerical, and administrative support for clinical management faculty and staff. This position also facilitates appropriate referrals to providers in the department as well as outside resources across Colorado communities based on the nature of the problem.

Key Responsibilities:

• Screen incoming inquiries from patients and referral sources. 

• Maintain medical records and disseminate patient information/correspondence according to HIPAA regulations. 

• Schedule initial appointments and offer referrals to external providers when necessary. 

• Enter data in electronic medical record and other databases as needed.

• Assist in organizing the front desk receptionist: scheduling, referrals, and patient representative function.

• Assist the practice management faculty and staff in order to coordinate and execute complex and confidential office projects by using independent judgment.

Work Location:

Onsite– this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10%25 of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications: 

• Bachelor’s degree in psychology, social work, or other behavioral health discipline from an accredited college or university.

• Two or more (2+) years of administrative services experience, which includes one (1) year of patient intake coordination.

• Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master’s degree in psychology, social work, or other behavioral health discipline from an accredited college or university.

• Four or more (4+) years working in a mental health-related field, or medical office management experience, or medical practice setting.

• EPIC experience.

• Bilingual, Spanish-speaking.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or the American Red Cross healthcare provider level CPR certification.

• Maintains all required licensure and certifications for the position.

• Maintains all required continuing education requirements.

• Must be able to work in-person.

• Must be able to travel to alternate locations as assigned.

Knowledge, Skills, and Abilities:

• A patient/customer-oriented focus is critical for telephone triage and scheduling.

• Ability to maintain positive working relationships with many providers, who have many responsibilities other than patient care. 

• Ability to coordinate, prioritize, and implement multiple demands.

• This individual is responsible for the timely and appropriate management of, access to, scheduling, and authorization of Depression Center clinical services. 

• Computer proficiency and knowledge of office management practices and techniques is required.

• Demonstrated ability to assemble and analyze information for reports or special projects, to make sound judgments, to act independently, and to maintain positive working relationships. 

• Must have excellent communication skills, both oral and written.

• Advanced working knowledge of Microsoft Office Products—Word, Excel, Access, and PowerPoint. 

• Demonstrated ability to manage an office or a function within an office independently. 

• Knowledge of and the skills necessary to conceptualize, organize, and implement office management functions independently, such as evaluating office production and quality, and writing policies and procedures.

• Both written and oral communication, both externally and internally, will be key in this position, the primary purpose of which will be information sharing.  Because this person may be the first contact many external sources have with the Depression Center, good communication skills will be key to the position.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Joel Green, [email protected]

Screening of Applications Begins:

Immediately and continues until the position is filled. Best consideration will be given to those who apply within one month of the posting date.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $61,546 to $78,287.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.