About this role
A Brief Overview:
This position is responsible for performing basic Medical Assisting duties.
*Independently performing advanced MA duties which may include advanced procedures, coordination of work for other MA’s, or performing patient or population based care navigation (MA III only)
What You Will Do:
Facilitates unit operations by managing patient flow.
Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
*Completely independent with all front desk duties specific to department / Assists manager with developing and facilitating process improvement initiatives. (MA III)
Additional Responsibilities:
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education Qualifications:
High School Diploma and/or GED (Required) -and-
Completion of a Medical Assistant Program (Required)
Experience Qualifications
1+ years clinical experience as a Medical Assistant (Preferred)/(Required MA II)
3+ years clinical experience as a MA (Required MA III)
Skills and Abilities:
Able to communicate effectively with people from varied socioeconomic backgrounds.
Able to organize changing work assignments
Medical terminology knowledge (Preferred)
Licenses and Certifications:
Certified Medical Assistant (CMA) (Preferred MA I & II)
Certified Medical Assistant (CMA) required within 6 months of hire (MA III)
Physical Demands:
- Standing - Frequently
- Walking - Frequently
- Sitting - Rarely
- Lifting - Frequently (up to 50 lbs)
- Carrying - Frequently (up to 50 lbs)
- Pushing - Frequently (up to 50 lbs)
- Pulling - Frequently (up to 50 lbs)
- Climbing - Occasionally (up to 50 lbs)
- Balancing - Occasionally
- Stooping - Frequently
- Kneeling - Frequently
- Crouching - Frequently
- Crawling - Occasionally
- Reaching - Frequently
- Handling - Frequently
- Grasping - Frequently
- Feeling - Constantly
- Talking - Constantly
- Hearing - Constantly
- Repetitive Motions - Constantly
- Eye/Hand/Foot Coordination - Constantly
Other facts
About University Hospitals
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
What you'll do
- The Medical Assistant II is responsible for managing patient flow and assisting with front desk duties, including scheduling and verifying patient information. Additional responsibilities include performing other assigned duties and ensuring compliance with policies and standards.
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