About this role
Description
General Job Summary
The Remittance Processing Associate is responsible for accurate, timely and efficient processing of all loan payments received via mail, internet, ACH, and wires.
Summary of Essential Job Functions
- Post payments (payoffs, manual, e-payments, ACH, etc.)
- Perform research as needed
- Perform payment reversals
- Process unidentified payments (identify, scan, and follow up)
- Prepare cash letter and balance daily activity to the deposit
Other Job Functions
- Work with investors & other division departments to resolve outstanding issues
- All other duties as assigned by management
Working Environment
Primary working environment is within an indoor climate-controlled office space. Employee may be subject to florescent lighting, dust, and other normal indoor-allergens. Employee will work in close proximity of coworkers and occasionally independently in quiet environments.
Requirements
Education, Training and Work Experience
- High school diploma (or equivalent) required
- Previous experience in mortgage loan servicing and/or remittance processing desired
- 10 key pad experience
Knowledge, Skills and Abilities
- Maintain & foster positive relationships with customers and business partners
- Complete all assigned training in a timely manner
- Provide professional communication in both oral & written expression
- Excellent organizational, time management & analytical skills
- Able to communicate effectively
- Ability to manage and maintain confidential information
- High degree of accuracy
Physical Requirements
- Able to lift up to 50 pounds
- Travel by foot in outdoor environments where it can slippery/etc.
- Extended periods of sitting (at computer desk)
- Complete repetitive tasks (including operation of computer mouse/keyboard)
The salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education. The target salary range for this position is between $XXX and $XXXX per year (plus incentives).
University Bank is an Equal Opportunity / Affirmative Action Employer
Other facts
About University Bank
University Bank is an FDIC insured, locally owned and locally managed Community Bank primarily serving the Cities of Ann Arbor and Ypsilanti of Washtenaw County, Michigan. The Community Banking operation focuses on local businesses, minorities and non-profit organizations. Other Community Banking specialties include highly competitive deposit products for business owners, residential mortgages, commercial real estate lending and insurance, investments and money management through its wholly owned subsidiary Ann Arbor Insurance Centre. Everyday everyone and their fortune are truly appreciated at University Bank. Ann Arbor based University Bancorp owns 100% of University Bank. In addition to its Community Banking operations, University Bank specializes in mortgage sub-servicing through the Bank’s Houghton-based division, Midwest Loan Services.
University Bank is not responsible for any content posted by users, including posts made by employees or agents who are not authorized administrators of our sites. Content posted by others is not edited by University Bank and does not necessarily represent the views and opinions of University Bank or its affiliates.
University Bank® NMLS #715685 (www.consumeraccess.org) University Bank is not affiliated with any Federal Government Agency. Member FDIC, Equal Housing Lender.
What you'll do
- The Remittance Processing Associate is responsible for the accurate and timely processing of all loan payments. This includes posting payments, performing research, and processing unidentified payments.
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