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Job Category:

Employment Type:

Job Profile:

Job Summary:

The University of Wisconsin Survey Center (UWSC) is seeking candidates for a CAPI QC Specialist position. In this position, the CAPI QC Specialist will assist the Computer Assisted Personal Interviewing (CAPI) Supervisor with managing interviewing staff for a variety of CAPI studies for the UWSC. The CAPI QC Specialist will act as a Lead Worker and assistant to the CAPI Supervisor for all CAPI projects. The position is responsible for assisting the CAPI Supervisor in overseeing CAPI field staff conducting social science research. This includes conducting quality control audits by listening to audio recordings of interviews, evaluating adherence to study protocols, delivering feedback to staff, and notifying CAPI Supervisors of trend errors. This position is also responsible for conducting notes reviews for all studies to insure that project guidelines are being met. The incumbent responds to questions from staff on project protocols, processes time sheets and expense reports for staff, packs and mails materials to staff, and completes other administrative tasks.

CAPI interviewers and field staff are charged with the task of administering interviews to respondents in their homes and in institutional settings. Projects in 2025 included the Mid-Life in the United States (MIDUS) and Wisconsin Longitudinal Study (WLS), two comprehensive longitudinal studies that concern aging and cognitive decline, among others.

This position reports to the CAPI Supervisors, Paige Bartlet, Erica Smith and Lane Burke.

Key Job Responsibilities:

• Maintains organization of research records according to established policies and procedures

• Schedules logistics and secures resources for research supplies, equipment, and facilities

• Tracks supply and equipment inventory levels and places replenishment orders

• Assists with conducting experiments or interviews, collecting and analyzing data, and documenting results according to established protocols

• Assists in composing and organizing research reports and manuscripts to provide updates on unit objectives

Department:

College of Letters & Science | UW Survey Center

Compensation:

The typical starting salary for this position is $21.63 - $28.36/hr ($45,000 - $58,988 annually) depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurances and saving accounts; and retirement benefits.

Required Qualifications:

• Strong organizational skills and attention to detail
• Data entry proficiency with attention to accuracy
• Excellent verbal and written communication skills
• Capability of providing instruction and feedback to remote staff
• Proficiency with Microsoft Office platform
• Ability to listen to audio recordings of interviews for long periods of time

Preferred Qualifications:

• Experience in social science research or a call center

Education:

Preferred Bachelor's Degree

How to Apply:

Click the "Apply" button to start the application process.

You will be prompted to upload the following documents:

-Resume

-Letter of Qualifications/Cover Letter

Applicants should attach a letter of qualifications/cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process. Please note, there is only one attachment field. You must upload all of your documents in the attachment field.

Once finalists are identified, they will be asked to provide names and contact information for at least three professional references, including a current/former supervisor. References will not be contacted without advanced notice.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Contact Information:

Magda Danielson, [email protected], 608-890-0111

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. 

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
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