About this role
POSITION PURPOSE
Responsible for assisting all members effectively and professionally through a variety of electronic tools. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing and providing excellent member service.
QUALIFICATIONS
Education/Certification:
- High school diploma or equivalent.
Experience Required:
- 1 year of customer service experience is required.
- Phone customer service is preferred.
- Financial institution experience is preferred.
Knowledge/Skills/Abilities:
- Excellent communication and public relations skills.
- Professional appearance, dress, and attitude.
- Ability to operate related computer applications and business equipment.
- Solid math abilities.
Other facts
About Universal 1 Credit Union
Universal 1 Credit Union was founded in 1937 in Dayton, Ohio. With 9 member centers in the greater Miami Valley, U1CU provides quality financial products and services to members all over the world. U1CU membership is open to all who live, work, worship, or go to school in one of the many communities that we serve.
Follow Us.
www.facebook.com/myu1cu
What you'll do
- The Service Representative I is responsible for assisting members through various electronic tools while upholding company values. This includes providing product and service support, handling transactions, and ensuring excellent member service.
Ready to join Universal 1 Credit Union?
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