SUMMARY OF POSITION:

The Wave Planner prepares and flows the workload throughout the shift and verifies that all orders are released in the order of departure time. / Leadership priority. This position primarily works in HighJump Warehouse Management System (WMS), but also may work on other applications and integration as required.

The Wave Planner helps control the flow of the workload to a team in their assigned functional area to execute assigned activities accurately, efficiently, safely and in a timely manner.   The Wave Planner is the “point person” and provides continuous status & feedback to the Warehouse Supervisor.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Prepare and process the wave(s) throughout the shift. Verify that all orders are released in the order of departure time and or leadership priority. Ensures loads are completed. 
• Monitor replenishment and picking to ensure that they are balanced according to the wave number. (Shift resources when applicable.) 
• Monitor shorts. (Run supplemental orders to capture items not picked the first time). 
• Manage wave cycle time. 
• Process the waves to ensure there isn’t a work stoppage throughout the shift. Set-up next shift’s wave work. 
• Communicate exceptions or potential service level misses to manager/supervisor in charge. 
• Ensures communication between Order Pickers and Replenishers for stock replenishment needs. 
• Coordinate with traffic/routing team to contact carriers and route orders. 
• Verify all outbound orders are noted in the outbound shipping log. 
• Review outbound shipping log to actual pickups and verify all orders have been picked up or call the carrier for an update. 
• Additional duties as described.

POSITION SPECIFICS:

• This is a full-time position. 
• Shift start/stop times may vary depending on department and business needs. Initial schedules are not guaranteed to be permanent. Any changes will be communicated with at least two weeks’ notice. Typical shifts are 8 hours but may require overtime as needed.  

SUPERVISORY RESPONSIBILITIES:

This position does not have any leadership requirements and/or responsibilities.  This position does provide input to Warehouse Supervisors who will address any performance issues/concerns.

MINIMUM QUALIFICATIONS:

• Minimum 3 years’ relevant experience.
• Excellent technical, oral and written communication skills.
• Strong Computer literacy, analytical and problem-solving skills.
• WMS system knowledge (HighJump preferred).
• Experience with freight routing and usage of routing guides, preferably with large retail companies (big box).
• English/Spanish language fluency – both written & oral required.
• Must be able to read & interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS/WORK ENVIRONMENT: 

Candidate must be able to successfully perform the essential functions of this job with ability to: stand for long periods of time; ability to become certified (if operating equipment); constantly move about the warehouse; pulling/pushing a cart containing cartons; bend/stoop/kneel/crouch to handle product; regularly lift and/or move up to 20 pounds; the ability to communicate information and ideas so others will understand; must be able to exchange accurate information in these situations; and the ability to observe details at close range (within a few feed of the observer). The work environment is often noisy with honking from passing forklifts and experiences hot/cold temperature fluctuations due to outside weather.