UI
Community Liaison Officer
full-time•Chester
About this role
Company Description
United Infrastructure Group is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. We employ over 1800 people and work with a broad range of public and private sector clients.
Job Description
We are looking to bring on a Community Liaison officer to assist us on the Liverpool bay carbon capture scheme project. Key responsibilities of this role involve:
Community Engagement & Communication
Act as the primary point of contact for residents, community groups, local businesses, and stakeholders.
Develop and deliver a community engagement plan aligned with the project schedule and key milestones.
Organise and lead community meetings, public consultations, drop-in sessions, school engagement activities, and local events.
Produce clear and accessible communications including newsletters, project updates, FAQs, digital content, and notice boards.
Stakeholder Management
Build strong relationships with local authorities, environmental organisations, schools, charities, and community leaders.
Work collaboratively with the project’s Communications, ESG, and Stakeholder Engagement Teams to ensure accurate and timely messaging.
Maintain a stakeholder database and engagement log to ensure transparent reporting and traceability of interactions and issues.
Manage and respond to community queries, concerns or complaints in a timely and empathetic manner.
Track, escalate, and resolve issues with internal project teams and contractors, ensuring close-out and feedback loops.
Identify community risks and sensitivities early and help shape mitigation strategies to minimise project disruption.
Social Value & Community Benefits
Support the delivery of social value commitments, including local employment, skills programmes, education outreach, and community investment initiatives.
Promote local economic benefit opportunities, volunteering activities, and partnership programmes.
Work with the project team to measure and report social value outcomes.
Ensure all engagement activities comply with regulatory, ethical, and project standards.
Produce monthly reports, briefing packs, and dashboards for senior project leadership and key stakeholders.
Support planning submissions and public consultation requirements.
Qualifications
Essential
Experience in community engagement, stakeholder management, public affairs, or a related role (construction, infrastructure, energy, or environmental projects preferred).
Strong interpersonal and communication skills with the ability to build trust and credibility across diverse communities.
Confident public speaker with experience facilitating events or consultations.
Excellent written communication, including ability to simplify technical information for non-technical audiences.
Highly organised, proactive and able to work independently across multiple sites.
Desirable
Experience working on large-scale infrastructure, energy, environmental or regeneration projects.
Knowledge of CCUS, sustainability, Net Zero infrastructure, or environmental policy.
Familiarity with the Liverpool Bay region and local community landscape.
Additional Information
This role will have a key presence along the route around Chester into Flintshire with some time in head office (Warrington)
What you'll do
- The Community Liaison Officer will act as the primary contact for stakeholders, developing and executing a community engagement plan that includes organizing meetings, public consultations, and producing accessible project updates. Key duties also involve building strong relationships with local authorities and managing community queries, concerns, and complaints transparently.
About United Infrastructure
United Infrastructure combines the collective capabilities, experience and resources of our parent companies to deliver large scale infrastructure projects with our large self-perform workforce and extensive plant assets.
A Joint Venture between Burton Contractors, JK Williams and Mulgoa Quarries. All being Western Sydney based we have a combined workforce of over 400 people and plant and equipment to deliver large, complex project
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Frequently Asked Questions
What does a Community Liaison Officer do at United Infrastructure?
As a Community Liaison Officer at United Infrastructure, you will: the Community Liaison Officer will act as the primary contact for stakeholders, developing and executing a community engagement plan that includes organizing meetings, public consultations, and producing accessible project updates. Key duties also involve building strong relationships with local authorities and managing community queries, concerns, and complaints transparently..
Is the Community Liaison Officer position at United Infrastructure remote?
The Community Liaison Officer position at United Infrastructure is based in Chester, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Community Liaison Officer position at United Infrastructure?
You can apply for the Community Liaison Officer position at United Infrastructuredirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.