To ensure that product is moved from the grower to the client according to standard procedures and protocols, whilst maintaining ongoing communication with role players.
Key Performance Outputs
- Coordinate end-to-end operations — from container bookings and loading instructions to on-time deliveries.
- Liaise with load points, freight forwarders, customers, and destination agents to ensure seamless export processes.
- Prepare and manage all sea-freight documentation, including shipping instructions, invoices, and export paperwork.
- Track vessel movements and ensure accurate communication of ETDs, ATDs, ETAs, and ATAs.
- Monitor and follow up on deliveries, proof of deliveries, and payment releases.
- Source transport quotes, arrange logistics from depots, and secure the best transport rates.
- Build strong relationships with service providers and internal teams to optimise operations.
- Support pre-season planning and assist with general logistics tasks during the quieter periods.
Requirements
Education / Qualification
- Senior certificate / grade 12 / matric.
- Suitable tertiary qualification.
- Minimum 2 years of work experience in the fruit industry, with a specific focus on Sea freight.
What You’ll Bring
- A proactive, solutions-driven mindset and a passion for operational excellence.
- Proven ability to manage complex logistics processes in a fast-paced environment.
- Strong teamwork and relationship-building skills across internal and external partners.
- High attention to detail and accuracy, with a focus on delivering exceptional customer service.
Technical Skills
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Excellent email and written communication skills.
- Experience using export systems (e.g., NetSuite).
- Solid understanding of Incoterms and export documentation requirements.
Behavioural Skills
- Excellent communication and negotiation skills.
- Strong planning, coordination, and organisational abilities.
- Builds and maintains positive interpersonal relationships.
- Works independently, with discretion and professionalism.
- Detail and results-oriented, with the end customer’s needs always in mind