Program Manager - Supported & Independent Living Services

POSITIONS SUPERVISED: Asst Program Manager, Program Specialist, Skills Trainers, Respite staff as needed

QUALIFICATIONS:

Education/Experience: BA/BS degree with major course work in social work, psychology, therapeutic recreation, adapted physical/special education or related human service field with a minimum of three years of experience working in day or residential programs serving persons with disabilities. A Master's degree in a related field qualifies as two years of the experience criteria.
Language Ability: Must possess ability to read, write and understand English. Strong oral and written communication skills are a must. Must have ability to present information with clarity to all stakeholders.
Math Ability: Knowledge and ability to work with mathematical and accounting concepts to support managerial decisions and budget development and budget control.
Computer Skills: Must have intermediate knowledge of Word, Excel, and Outlook as well as other programs as needed in the SAIL program.
Driving Skills: Must possess a valid CDL and have clean driving record as well as operate a vehicle in good

Operational Considerations:
• Responsible for overall planning, organizing, implementing daily program operations
• Maintains business relations with funding, licensing, accreditation bodies and other regulatory bodies
• Maintains proper and effective communication with Chief Operating Officer
Administrative Responsibilities:
• Ensures management report systems and consumer documentation is accurate and current
• Ensures that the program billing is completed accurately and submitted in accordance with UCP and funding source requirements
• Implement all policies and procedures including:
1. Consumers
2. Personnel including the Employee Handbook
3. Administration
4. Emergency Procedures
5. Financial Policies
6. Information Technology Policies
• Attends and participates in all staff and administrative meetings
Supervisory Responsibilities:
• Responsible for the oversight of staff relative to the implementation of individual consumer plans
• Provides staff management and supervision including:
1. Hiring
2. Training
3. Feedback and progressive discipline
4. Evaluations
5. Maintain a safe and secure work environment, etc.
• May partner with independent consumers with regard to IHSS workers
Consumer Responsibilities:
• Responsible for the development, implementation and evaluation of individual consumer plans (including correlation with other agency plans)
• Ensures program facility is maintained in a clean and safe manner
• Monitor and maintain safety and health procedures
• May provide direct care to consumers as needed