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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

The objective of this role is to be the primary driver of data analysis for purchasing and performance team, focusing on purchase orders, supplier performance, and team efficiency metrics. The insights and reports generated will be crucial for guiding work management processes, flagging areas of supplier improvement, setting strategic team priorities, and informing the Procurement team's sourcing and contracting decisions by embedding quantitative supplier performance data into the process. This role will also be responsible for supporting all ad-hoc data requests across both United States and IKC regions.

Key Responsibilities and Analytics Focus

Establish Data Infrastructure and Reporting:

• Lead the design and setup of work management systems and performance metrics within a data-driven framework.

• Leverage SQL to query, transform, and manage large-scale purchase order and inventory datasets.
• Develop and implement Power BI (or similar tools like Tableau) dashboards and reports to visualize metrics and drive continuous improvement for the team and suppliers.
• Utilize Excel for deep-dive analysis, modeling, and validating data integrity.
   

Supplier Performance Data Analytics:

• Apply data analytics (including Python/R for advanced analysis) to track, model, and communicate supplier performance across key dimensions such as: on-time delivery (OTD), exception rates, system spares availability, and price change variance.
• Generate and automate weekly supplier performance reports using reporting tools, highlighting performance trends, identifying immediate support needs, and recommending work prioritization.
• Use predictive or prescriptive analytics to flag high-priority areas and proactively manage operational work queues and escalations.

 

Strategic & Operational Support:

• Participate in daily production calls, translating operational updates into data requirements and relaying actionable analytical insights back to necessary parties.
• Prepare and deliver executive-level presentations that clearly communicate performance progress, strategic findings, and recommended actions, effectively translating complex data into business-relevant narratives.
• Work with major supplier relationships, employing data-driven program management to support and track recovery efforts for underperforming partners.
  

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for 
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience
• Supply Chain, Engineering, Business Analytics
• 4+ years supply chain or related experience
• 2+ years data analytics experience
• Supplier management skills
• Advanced proficiency in SQL for complex data extraction and manipulation from large databases.
• Expert level skills in Microsoft Excel (pivot tables, complex formulas, data modeling).
• Demonstrated experience in developing and managing interactive dashboards using a Business Intelligence tool (e.g., Power BI, Tableau).
• Familiarity with a programming language like Python or R for statistical analysis, data cleaning, and automation (e.g., using Pandas, NumPy).
• Strong analytical, critical thinking, and problem-solving skills with a proven ability to translate data into actionable business recommendations.
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
   

What will help you propel from the pack (Preferred Qualifications):

• Master’s degree in Business Analytics /Supply Chain Analytics