About this role
What success looks like in this role:
• Serves as senior and/or lead.
• Acts as a key point of contact with clients on data center operations issues.
• Resolves escalated data center service issues.
• Manages problems utilizing defined problem and change management policies and procedures.
• Supports data center infrastructure by installing, maintaining, and repairing hardware in order to accommodate data center growth.
• May provide direction and guidance to other team members while continuing to provide day-to-day support.
• Controls data center inventory.
• Captures and reports metrics to leadership.
• Plans and coordinates with IT, Facilities Management, cross-functional teams and vendors to ensure appropriate data center capacity / scalability.
• Tracks, plans and communicates capacity and constraints in available datacenter resources.
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years’ experience in area of responsibility
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Other facts
About Unisys
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
What you'll do
- This role involves serving as a senior lead, acting as the primary client contact for data center operations issues, and resolving escalated service problems using defined management procedures. The individual will also support data center infrastructure by installing, maintaining, and repairing hardware to accommodate growth.
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