UNHCR, the UN Refugee Agency logo
Information Managment Associate
full-timeDamascus

Summary

Location

Damascus

Type

full-time

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About this role

Deadline for Applications

February 11, 2026

Hardship Level (not applicable for home-based)

E (most hardship)

Family Type (not applicable for home-based)

Non Family

Staff Member / Affiliate Type

UNOPS LICA6

Target Start Date

2026-03-01

Terms of Reference

• Strong skills in data collection design and methodologies
• Strong skills in designing maps, dashboards, and infographics
• Advanced knowledge of ArcGIS/QGIS, ActivityInfo, Kobo, Power BI, and Adobe products
• Understanding of IDP and refugee returnee profiling methodologies in the context of Durable solution is an asset

 

Standard Job Description

Information Management Associate

Organizational Setting and Work Relationships
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


Duties
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Collect, collate and process information and perform data quality and consistency control.
- Produce summary statistics.
- Support the coordination of data collection teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology;
Statistics;
Social Sciences;
HCR Operatnl Dta Mgmt Lrng Prg;
(Certificates and Licenses marked with an asterisk are essential)

Relevant Job Experience
Essential
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills
DM-ArcGIS (Geographic Information System)
IM-Statistics Analysis
IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

DM-ArcGIS (Geographic Information System), IM-Statistics Analysis, IT-Microsoft Excel

Education

Certifications

Information Technology - Other, Social Sciences - Other, Statistics - Other

Work Experience

Other information

“No late applications will be accepted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process. UNHCR strongly encourages qualified female applicantsThis position doesn't require a functional clearance


Remote

No

Other facts

Tech stack
Data Collection Design,Map Design,Dashboards,Infographics,ArcGIS,QGIS,ActivityInfo,Kobo,Power BI,Adobe Products,Data Quality Control,Statistics Analysis,Geographic Information Systems,Needs Assessment,Technical Information Management,Risk Management

About UNHCR, the UN Refugee Agency

UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution.

We lead international action to protect refugees, forcibly displaced communities and stateless people.

We deliver life-saving assistance, help safeguard fundamental human rights, and develop solutions that ensure people have a safe place called home where they can build a better future. We also work to ensure that stateless people are granted a nationality.

We work in over 130 countries, using our expertise to protect and care for millions.

UNHCR’s greatest asset is our workforce. We work with passionate, talented and creative individuals who want to use their skills for good. Thanks to people like you, we can develop solutions that enable people who have been forced to flee to restart their lives and build better futures.

Current Opportunities
http://www.unhcr.org/careers.html

Meet UNHCR Staff
https://bit.ly/2EMZrlO

⚠️ Important notice: Our protection work extends to online spaces, which means we may hide/delete comments with hate/spam/profanity/misinfo/disinfo.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: International Affairs

What you'll do

  • The Information Management Associate supports the production and dissemination of information on the population of concern, operationalizing data standards and compiling data from various sources. They also support the Programme Team and UNHCR's partners in monitoring indicators and operationalizing protection monitoring systems.

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Frequently Asked Questions

What does a Information Managment Associate do at UNHCR, the UN Refugee Agency?

As a Information Managment Associate at UNHCR, the UN Refugee Agency, you will: the Information Management Associate supports the production and dissemination of information on the population of concern, operationalizing data standards and compiling data from various sources. They also support the Programme Team and UNHCR's partners in monitoring indicators and operationalizing protection monitoring systems..

Why join UNHCR, the UN Refugee Agency as a Information Managment Associate?

UNHCR, the UN Refugee Agency is a leading International Affairs company.

Is the Information Managment Associate position at UNHCR, the UN Refugee Agency remote?

The Information Managment Associate position at UNHCR, the UN Refugee Agency is based in Damascus, Damascus Governorate, Syria. Contact the company through Clera for specific work arrangement details.

How do I apply for the Information Managment Associate position at UNHCR, the UN Refugee Agency?

You can apply for the Information Managment Associate position at UNHCR, the UN Refugee Agency directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UNHCR, the UN Refugee Agency on their website.