About this role
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Position Summary
The Retail Associate delivers exceptional customer experience by embodying Under Armour’s brand values and commitment to performance. This role is responsible for providing excellent service, maintaining product knowledge, and supporting daily store operations to ensure a premium shopping environment. The Retail Associate assists customers in selecting the right gear, upholds visual merchandising standards, and contributes to a high‑energy, team‑oriented retail atmosphere. Through proactive engagement and strong product expertise, the Retail Associate helps drive sales and strengthens Under Armour’s presence in Singapore’s retail market.
Your Impact
Brand Image & Customer Experience
- Model the UA service culture and customer expectations.
- When assisting athletes communicate brand messages in a polite and proactive manner.
- Evaluate guests' needs to offer personalized and efficient solutions for purchases and returns, while providing support.
Retail Operations
- Complete the operational and cash processes (manual or system) in line with training.
- Manage in-store visual merchandising display and floor-set changes while maintaining sales floor, fitting room and stockroom standard.
- Collaborate with team members to provide an excellent guest experience, assist with store operations and achieve store goals.
UA Teammate Profile
- Minimum 1+ year of retail experience, ideally with leading sportswear brands or fast fashion brands.
- Strong communication and interpersonal skills.
- Love for sports and Under Armour as a brand.
- Enjoys working in a dynamic team culture.
- Experienced candidates will be considered for more senior position*
Available stores: Orchard Central, Paragon, Vivo City, Changi City Point, Bugis Junction, Funan, Parkway Parade, IMM, Junction 8, Waterway Point, City Square Mall
You may walk-in to the above stores on Mondays - Fridays between 3 - 6pm for a face to face interview.
What We Offer
Teammate Roster:
- 5 days work, 2 days off a week
Teammate Perks:
- Monthly Personal and Group Commissions
- Uniform & Gym Allowance
- Paid Time-Off
- Annual Increment
- Medical Coverage, Insurance and Dental Reimbursement
- Team Bonding Benefits
Teammate Growth Roadmap:
- Career Advancement Opportunities
- Structured Product/Customer Service Training
- On-The-Job Training and Mentoring
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Other facts
About Under Armour
Under Armour is obsessed with being better, stronger, and more focused than anyone else out there.
Our mission: to make athletes better.
Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without.
Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.
LOVE ATHLETES
We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.
CELEBRATE THE WINS
We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.
STAND FOR EQUALITY
We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.
ACT SUSTAINABLY
We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.
FIGHT ON TOGETHER
We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.
What you'll do
- The Retail Associate is responsible for delivering exceptional customer experiences and supporting daily store operations. This includes assisting customers, maintaining product knowledge, and upholding visual merchandising standards.
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