About this role
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
Purpose of Role
Step into Leadership: Drive Footwear Sales & Elevate the Athlete Experience
As the Lead Associate, Footwear, you'll be the go-to expert on all things shoes - fueling sales, energizing the team, and delivering standout service. You'll create a clean, dynamic shopping environment while using your product knowledge and passion for performance to connect with every Athlete who walks through the door. This is your chance to lead by example, hit key performance goals, and bring the Under Armour brand to life - one step at a time.
Your Impact
We count on our Lead Associate, Footwear to:
- Provide an exceptional customer service experience based on footwear needs
- Provide an athlete experience unique to Under Armour
- Coach fellow teammates on footwear products and best-selling practices
- Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable
- Promote core & seasonal products to athletes by incorporating knowledge of the selling process.
- Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
- Provide feedback on store operations to the Store Leadership
- Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment
- Collaborate with teammates to achieve store goals
- Ability to actively listen to feedback from leadership to continue to grow as a teammate
- Perform other tasks as assigned by management
Requirements
To be considered for this role, you must meet these minimum requirements:
- At least 18 years old
- 1-year previous retail experience
- Available to work a flexible schedule, including evenings, weekends, and holidays
- Local language fluency required; basic English is a plus
- Strong communication skills
- Basic numeracy, literacy, listening, and communication skills
- Ability to establish interpersonal relationships
- Demonstrate critical thinking to solve routine problems
- Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. /12 kgs during each work shift with or without accommodation
- Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
Benefits & Perks
- Generous employee discount
- Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
- High-energy environment, working alongside people who appreciate the power of a team
- Opportunities for professional development and advancement
- Priority consideration to return for future seasonal hiring periods
- Opportunities for regular part-time and full-time roles
$17.00-$19.13 CAD
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [email protected].
Other facts
About Under Armour
Under Armour is obsessed with being better, stronger, and more focused than anyone else out there.
Our mission: to make athletes better.
Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without.
Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.
LOVE ATHLETES
We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.
CELEBRATE THE WINS
We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.
STAND FOR EQUALITY
We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.
ACT SUSTAINABLY
We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.
FIGHT ON TOGETHER
We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.
What you'll do
- The Lead Associate, Footwear is responsible for driving footwear sales and enhancing the athlete experience through exceptional customer service and product knowledge. They will also coach teammates and assist in store operations.
Ready to join Under Armour?
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