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Senior Project Manager - Customer Support
full-timeChicago

Summary

Location

Chicago

Type

full-time

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About this role

This role is Hybrid, 3 days a week on-site at our Chicago or Northbrook, IL Office.

The Senior Project Manager independently plans and executes significant, complex, and highly visible projects—often confidential in nature—to achieve stated business objectives. This role will specifically support UL Solutions’ Customer Support Contact Center and multiple B2B Software solutions, requiring deep experience in contact center operations, customer support technology, and software-driven business environments. The Senior Project Manager may oversee several high-impact initiatives simultaneously.


A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Other facts

Tech stack
Project Management,Customer Support,Contact Center Operations,Software Solutions,Business Objectives,Technology,B2B Software,Leadership,Communication,Problem Solving,Stakeholder Management,Strategic Planning,Risk Management,Agile Methodologies,Collaboration,Innovation

About UL Solutions

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Professional Services
Founding Year: 1894

What you'll do

  • The Senior Project Manager independently plans and executes significant, complex, and highly visible projects to achieve stated business objectives. This role specifically supports UL Solutions’ Customer Support Contact Center and multiple B2B Software solutions.

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Frequently Asked Questions

What does a Senior Project Manager - Customer Support do at UL Solutions?

As a Senior Project Manager - Customer Support at UL Solutions, you will: the Senior Project Manager independently plans and executes significant, complex, and highly visible projects to achieve stated business objectives. This role specifically supports UL Solutions’ Customer Support Contact Center and multiple B2B Software solutions..

Why join UL Solutions as a Senior Project Manager - Customer Support?

UL Solutions is a leading Professional Services company.

Is the Senior Project Manager - Customer Support position at UL Solutions remote?

The Senior Project Manager - Customer Support position at UL Solutions is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Project Manager - Customer Support position at UL Solutions?

You can apply for the Senior Project Manager - Customer Support position at UL Solutions directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UL Solutions on their website.