Make your mark for patients

We are looking for a Head of Incentive Compensation who is intellectually curious, self-driven, and adaptable to join our Ecosystems Operations team, based in our Atlanta, Georgia or Raleigh, North Carolina office in the United States. This hybrid position requires a minimum of 40% on site presence.
 
About the role
The Head of Incentive Compensation leads a team of IC Business Partners who are in charge of the development and implementation of incentive programs for all UCB customer facing teams. The Head of Incentive Compensation is responsible for the definition of IC strategies, and accountable for the appropriate execution of incentive plans by the team.

You will be responsible for the administration, analysis, reporting, change management, and governance of all Incentive Compensation programs for US field teams (commercial, medical, corporate teams included). This includes the management of the plans, management of the vendor who provides the execution of the plans, contests, plan modelling and performance analysis, development and implementation of processes and tools, and communication with the appropriate stakeholders.

Who you’ll work with
You will collaborate with executive and senior leadership in sales and marketing management, senior US business leadership, and cross-functional partners (Ethics and Business Integrity, Finance, Talent, etc.) to oversee the review and approval of all changes to the Incentive Compensation program(s). You will have 2+ direct reports in this role and will also manage vendors on an ongoing basis.

What you’ll do

Team Leadership & Collaboration

• Guide IC Business Partners through coaching, feedback, and development.
• Build strong cross-functional and external relationships to enhance collaboration.
• Communicate clearly and inclusively across all levels.

IC Strategy & Execution

• Design and implement IC plans, contests, and performance reporting.
• Ensure compliant application of all payout rules and bonus structures.
• Partner with internal teams and vendors to manage IC processes and communications.

Data Integrity & Insights

• Champion data accuracy and validation across all IC deliverables.
• Provide analytical insights using multiple data sources to inform decisions.
• Serve as liaison for IC data inputs across internal and external partners.

Compliance & Best Practices

• Align IC practices with UCB’s guiding principles and ethical standards.
• Share best practices across brands and ensure consistency.

Operational Support

• Manage end-to-end IC administration: goal setting, plan rollout, approvals, payouts, and effectiveness analysis.
• Respond to bonus inquiries and maintain exception logs.
• Collaborate with customer data operations teams to resolve issues and ensure data integrity.

Project & Ecosystem Support

• Contribute to Ecosystem Operations and support ad hoc projects.
• Partner with consultants and internal teams for new alignments or deployments.
• Coordinate system integration between IC, CRM (Veeva), and reporting tools.

Interested? For this role we’re looking for the following education, experience and skills
Minimum Education, Qualifications, Skills

• Bachelor’s degree in Computer Science, Information Technology, Applied Economics, Communication Management, Business Administration, Biology, or relevant STEM degree
• 10+ years of general business experience, with 5+ years of incentive compensation experience
•  3+ years of people leadership experience
• 3+ years of experience with engaging in strategic discussions around business decisions related to IC with leadership and in making leadership presentations
• Advanced MS Excel, PowerPoint skills

Preferred Education, Qualifications, Skills

• Master’s degree or higher in finance, business, or engineering or any of relevant discipline such as Business technology, Information management, Business analytics, Operations management, or MBA
• 3+ years of pharmaceutical incentive compensation experience with rare disease or oncology portfolios
• Experience with data modelling and advanced analytics

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities. 

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.
 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 91211  

Recruiter: Parth Suthar  

Hiring Manager: Etienne Perré  

Talent Partner: Yolanda Johnson

Job Level: MM I 

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