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Head of Global Process Excellence
full-timeAnderlecht

Summary

Location

Anderlecht

Type

full-time

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About this role

 

Make your mark for patients


 

We are seeking a strategic and collaborative Global Process Owner to join our Corporate Development, Finance & Digital Tech team in Brussels, Belgium.

 

About the role
You will lead the design, governance, and continuous improvement of global end‑to‑end business processes. Your work will enhance consistency, compliance, and operational excellence across regions and functions. You will also support our transformation agenda by simplifying processes, enabling technology‑driven improvements, and ensuring alignment with our strategic objectives.

 

Who you’ll work with
You will partner with experts across operations, digital solutions, data, quality, supply, finance, and regional leadership. The role requires strong collaboration with both global and local stakeholders to understand operational challenges, build alignment, and drive successful implementation of process improvements.

 

Key responsibilities

  • Define global process standards, controls, documentation, and performance indicators.
  • Drive process simplification and harmonization across regions and functions.
  • Identify and support automation opportunities using modern technologies.
  • Conduct structured analysis to ensure practical, scalable solutions.
  • Communicate process changes clearly to leadership and stakeholders.
  • Guide decision‑making and support adoption of improved processes.
  • Lead and coordinate the global process owner team.

 

Profile

  • Significant experience in global end‑to‑end process management in a multinational, ideally regulated, environment. Knowledge of the pharmaceutical industry is a plus.
  • Strong communication and influencing skills across all organizational levels.
  • Proven change resilience and diplomatic leadership capabilities.
  • Knowledge of process engineering and interest in technology‑enabled automation.
  • Ability to collaborate across functions and balance operational realities with process improvement goals.
  • Experience defining performance metrics to measure process effectiveness and outcomes.
  • Strong analytical and problem‑solving skills with the ability to simplify complexity.

 


 

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

 

About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 

 

Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

 

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

 

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws. 
 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Other facts

Tech stack
Global Process Management,Communication Skills,Change Resilience,Diplomatic Leadership,Process Engineering,Technology-Enabled Automation,Collaboration,Performance Metrics,Analytical Skills,Problem-Solving Skills

About UCB

At UCB, we believe everyone deserves to live the best life they can - as free as possible from the challenges and uncertainty of disease. Our purpose is to support people living with severe central nervous system and immunological conditions by delivering meaningful solutions that go beyond medicine.

We are driven by the experiences of patients and caregivers, and inspired to pursue innovations that create real value - not just in clinical outcomes, but in everyday moments, dreams pursued, and simple pleasures enjoyed. Our ambition is to unlock transformative science and technologies that respond to unmet needs and elevate lives.

From our headquarters in Belgium to nearly 40 countries around the world, we nurture a culture of respect and care. By listening deeply and collaborating across borders and disciplines, we enable cutting-edge research shaped by patients’ needs. Through strong connections with healthcare professionals, partners, and communities, we strive to make a lasting impact - today and into the future.

We're inspired by patients, driven by science.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Pharmaceutical Manufacturing
Founding Year: 1928

What you'll do

  • You will lead the design, governance, and continuous improvement of global end-to-end business processes. Your work will enhance consistency, compliance, and operational excellence across regions and functions.

Ready to join UCB?

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Frequently Asked Questions

What does a Head of Global Process Excellence do at UCB?

As a Head of Global Process Excellence at UCB, you will: you will lead the design, governance, and continuous improvement of global end-to-end business processes. Your work will enhance consistency, compliance, and operational excellence across regions and functions..

Why join UCB as a Head of Global Process Excellence?

UCB is a leading Pharmaceutical Manufacturing company.

Is the Head of Global Process Excellence position at UCB remote?

The Head of Global Process Excellence position at UCB is based in Anderlecht, Brussels, Belgium. Contact the company through Clera for specific work arrangement details.

How do I apply for the Head of Global Process Excellence position at UCB?

You can apply for the Head of Global Process Excellence position at UCB directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about UCB on their website.