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Mortgage Operations Supervisor
full-timeHopkins$0k - $0k

Summary

Location

Hopkins

Salary

$0k - $0k

Type

full-time

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About this role

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Under the general direction of a department manager, responsible for supervising the day-to-day activities related to all loan processing, loan servicing and/or default management functions along with the corresponding operational functions. Provides supervision and guidance to employees in assigned area(s); manages their work flow, ensuring timelines, quality and service expectations are met. Interfaces with other departments, regions, vendors, agencies, etc., to resolve support-related issues. Communicates new policies, procedures, and products to staff. Maintains a high level of customer service both internally and externally. Provides ongoing training, coaching, motivating, and team building of support staff. Recommends hires, transfers, terminations, salary adjustments, performance standards, and reviews of support staff. Approves employee time records, work assignments, vacations, sick pay, etc.
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically four or more years of relevant experience
Preferred Skills/Experience
- Good understanding of all aspects of loan processing and loan servicing support functions along with the associated operational policies and practices
- Strong decision-making, analytical and problem-solving skills
- Good organizational and project management skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Basic knowledge of human resources policies and programs
- Effective interpersonal skills
- Ability to thrive in a team environment and effectively lead individuals

-Experience with Government loans including, FHA, VA, HFA

-Quality control and/or audit experience

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.50 - $36.68

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Other facts

Tech stack
Loan Processing,Loan Servicing,Decision-Making,Analytical Skills,Problem-Solving,Organizational Skills,Project Management,Interpersonal Skills,Team Leadership,Quality Control,Audit Experience,Government Loans,Human Resources Knowledge

About U.S. Bank National Association

YOUR ELAVON
We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business.

For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries.

We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry.

Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand.

We accept relay calls

ELAVON BY THE NUMBERS*
• A global leader in payment processing for more than 30 years
• Consistently rated among the top five global payment providers in the world
• Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
• More than 1.5 million customers in over 36 countries
• Processing more than 6.2B total transactions annually in over 131 currencies
• Partnerships with more than 650 banks worldwide
• Multilingual customer service available 24/7/365

Nilson Report, 2020/2021

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • Supervise day-to-day activities related to loan processing, servicing, and default management. Provide guidance to employees, manage workflow, and ensure quality and service expectations are met.

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Frequently Asked Questions

What does U.S. Bank National Association pay for a Mortgage Operations Supervisor?

U.S. Bank National Association offers a competitive compensation package for the Mortgage Operations Supervisor role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Mortgage Operations Supervisor do at U.S. Bank National Association?

As a Mortgage Operations Supervisor at U.S. Bank National Association, you will: supervise day-to-day activities related to loan processing, servicing, and default management. Provide guidance to employees, manage workflow, and ensure quality and service expectations are met..

Why join U.S. Bank National Association as a Mortgage Operations Supervisor?

U.S. Bank National Association is a leading Financial Services company. The Mortgage Operations Supervisor role offers competitive compensation.

Is the Mortgage Operations Supervisor position at U.S. Bank National Association remote?

The Mortgage Operations Supervisor position at U.S. Bank National Association is based in Hopkins, Minnesota, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Mortgage Operations Supervisor position at U.S. Bank National Association?

You can apply for the Mortgage Operations Supervisor position at U.S. Bank National Association directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about U.S. Bank National Association on their website.