Video Services Project Manager & Team Lead

Description

Tyto Athene is searching for a Video Servies Project Manager and Team Lead to provide leadership and oversight for AV/IT and video production team responsible for onsite event production, video production projects and technical/equipment installations, upgrades and support. Candidates will be skilled at setting priorities, scheduling projects and allocating available resources to accomplish objectives while continuously striving to enhance workflows and processes to support quality outcomes. Candidates must be able to regularly travel to Fort Belvoir, VA for onsite work responsibilities and flexible for travel to customer regional locations across the United States.

Responsibilities:

• Lead weekly coordination meetings with team members, government personnel, and stakeholders.
• Review work, provide guidance, and help troubleshoot complex technical or workflow issues.
• Plan and coordinate AV, video teleconferencing (VTC), collaboration, and video production work supporting classrooms, conference spaces, live events, and administrative areas.
• Manage projects end to end, including scope, schedules, resource planning, and coordination of installs and upgrades.
• Oversee system deployments and refreshes, including displays, audio systems, cameras, control, and conferencing platforms.
• Provide technical oversight for VTC systems using platforms and protocols such as SIP, H.323, and Microsoft Teams, including Poly, Crestron, and Cisco room systems.
• Ensure systems are properly integrated with networks, including coordination with relevant groups on VLANs, bandwidth, QoS, and security constraints.
• Monitor ServiceNow tickets and drive coordination and closure across the team and stakeholders.
• Serve as the escalation point for issues that require deeper technical understanding or cross-team coordination.
• Maintain awareness of signal pathways and system architecture, including audio, video, control, and network signal flow.
• Oversee video production efforts, including reviewing materials, coordinating resources, and managing timelines.
• Support live and hybrid events by coordinating and administrating in-room AV and VTC systems.
• Monitor and administer Microsoft Teams sessions during live events to ensure connectivity, AV quality, and participant management.
• Schedule and manage subcontractors for additional technical, event, or production support when needed.
• Coordinate vendors and integrators for installs, upgrades, VTC deployments, and production support.
• Provide direct assistance as needed with system installs, rack work, endpoint configuration, testing, or troubleshooting.
• Support testing, commissioning, and turnover of AV and VTC systems to ensure reliability and usability.

Qualifications

Desired:

• 5-10 years of experience delivering and supporting AV/IT systems in enterprise environments, including time spent functioning as a technical lead or primary escalation point.
• Strong working knowledge of commercial AV systems and infrastructure, including displays, control, signal distribution, and system integration, with the ability to troubleshoot these systems.
• Prior experience in environments where coordinating daily technical work, reviewing designs and documentation, and supporting installations or refresh projects were part of the role.
• Experience working alongside IT, facilities, vendors, and stakeholders in cross-functional settings with shared ownership of outcomes.
• CTS and/or PMP certification preferred, or equivalent experience demonstrating technical capability, accountability, and the ability to see projects through to completion.
• Mature analytical, problem-solving, communication and presentation skills.

Location:

• Candidates must be able to regularly travel to Fort Belvoir, VA for onsite work responsibilities and flexible for travel to customer regional locations across the United States.

About Tyto Athene

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

•  Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.