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Functional Title: Policy Project Manager 
Job Title: Project Manager III 
Agency: Health & Human Services Comm 
Department: Office of Policy - Management 
Posting Number: 12922 
Closing Date: 02/04/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.33 - $8,886.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 2611,8058,8060,8848,16KX,1D7X1,32EX,3D0X4,611X,612X,63A,63AX,641X,712X,8K000,BU,CE,EA,SEI16 
 
 
 

Brief Job Description:

The Deputy Director for Program Policy within the Medicaid and CHIP Services (MCS) Office of Policy is seeking a Project Manager (PM) III to serve as a lead staff member of the  MCS Program Policy team. The MCS Program Policy team develops and manages implementation of healthcare policy for Texas’s Medicaid and Children’s Health Insurance Program (CHIP).

This position performs complex project manager work involving program and operational policy, and includes activities related to the implementation of the Centers for Medicare & Medicaid Services (CMS) Access and Managed Care regulations. This position will help Program Policy to plan projects efficiently and implement milestones and projects timely.

This position is responsible for working across 8 Program Policy teams to coordinate the planning and initiation of projects at various levels of completion; monitor the progress and schedule of projects; and communicate with project stakeholders, management, and other relevant parties. This position works directly with directors, managers, and senior policy advisors to coordinate activities, and will assign duties and responsibilities and coordinate the work of project staff. 

This includes a range of responsibilities including:

• Develops project timelines for assigned projects, monitors and reports on progress, and updates timelines as necessary.
• Coordinates with internal and external stakeholders to create and update policies, procedures, contract requirements, administrative rules, business rules, and communications to external stakeholders and contractors.

• Coordinates with the internal and external stakeholders to schedule standing meetings, respond to policy inquiries, draft reports, and manage shared mailboxes.
• Assists in researching managed care organizations’ compliance with program policy contractual requirements.
• Participates in and helps to facilitate meetings with stakeholders, including managed care organizations, provider associations, people receiving services, and subject matter experts.

This position works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Oversees and monitors tasks and projects across Program Policy to plan projects efficiently, implement milestones, and meet project deadlines. (40%)

Acts as liaison for Program Policy with internal and external stakeholders.  This includes planning and managing efficient project meetings and leading and participating in workgroups.  It also includes communicating and collaborating with staff across the agency and with external stakeholders. (20%)

Provides professional guidance to program staff concerning programs and initiatives being managed by the Program Policy unit. This may include providing support to Program Policy staff, including assisting staff with developing project work plans. (15%)

Plans, oversees, and manages the development and ongoing operation of assigned special projects, including those related to federal and state directed initiatives. This work involves policy analysis and the development and implementation of Medicaid initiatives as well as Office of Policy process improvement initiatives. (15%)

Other duties as assigned. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Project management theories, practices, and tools applicable to projects that are complex in scope.
• State and federal Medicaid and CHIP laws and regulations.
• Government organization and administration.
• Principles of health and human services policy and planning.
• State of Texas legislative processes.

Skills in:

• Project management, policy analysis, and performing policy research.
• Addressing changes in scope or timing.
• Synthesizing, analyzing, and evaluating highly complicated and technical information.
• Translating policy and technical information into easily understandable and concise documents and oral presentations.
• Developing creative and workable solutions to complex problems and policy issues.
• Facilitating workgroup meetings.

Ability to:

• Manage project activities, to establish project goals and objectives, and to identify project gaps.
• Develop, amend, and interpret program policies, rules, and contract requirements related to Medicaid and CHIP Services.
• Exercise sound judgment in making critical decisions, to analyze complex information and develop plans to address identified issues.
• Demonstrate project facilitation skills and identify project risks.
• Prepare reports and charts, communicate effectively, and assign duties and responsibilities to coordinate the work of project staff.
• Provide project management and oversight for multiple programs, projects, and initiatives while meeting strict deadlines.
• Research, gather, assemble, correlate, and analyze facts to devise solutions based on the information available.
• Work with a team under pressure, negotiate among multiple parties, and resolve conflicts.
• Exercise judgment and work independently with minimum supervision.
• Work cooperatively as a team member in a fast-paced, deadline-oriented environment.
• Establish and maintain effective working relationships with various levels of personnel.
• Use Microsoft Office Suite applications such as Outlook, Teams, Word, PowerPoint and Excel.
• Communicate effectively orally and in writing, including the ability to adjust communications to fit the intended audience.
• Work with diverse groups of people, including stakeholders, that have a variety of opinions.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Candidate must meet one of the following:

• High school diploma and at least five years of full-time work experience in a health and human services field; or
• Bachelor’s degree from an accredited four-year college or university and at least three year of full-time work experience in a health and human services field; or
• Master’s degree from an accredited college or university in public health, public administration, public affairs, social work, or closely related field and at least one year of full-time work experience in a health and human services field.

Candidate must have experience managing projects.

Preferred candidates have experience in policy development.

Additional Information:

Benefits of joining the MCS Office of Policy include:

Leadership commitment to invest in and foster your professional growth and career advancement.

Being part of a team that impacts the lives of millions of Texans that depend on Texas Medicaid throughout Texas.

Being on the ground level of healthcare policy development and implementation, including the opportunity to work closely with stakeholders such as federal partners, providers, advocates, managed care organizations, and other healthcare contractors.

Engagement with the Texas legislative process, including the opportunity to analyze and inform legislators of potential impact of proposed bills.

The opportunity to learn and engage with multiple domains of the healthcare delivery system, including managed care, fee-for-service, federal-state Medicaid partnerships and other activities related to the administration of the Medicaid program.

The final salary offer is dependent on factors such as Human Resources policies and available budget.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.