Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Heightened Monitoring Child Care Licensing Inspector 
Job Title: Inspector III 
Agency: Health & Human Services Comm 
Department: Residential Foster Care Implem 
Posting Number: 13240 
Closing Date: 07/27/2026 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-16 
Salary Range: $4,250.00 - $5,094.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 75% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: TYLER 
Job Location Address: 3303 MINEOLA HWY 
Other Locations:  
MOS Codes: 6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD 
LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14 
 
 

Brief Job Description:

Why choose to become a Heightened Monitoring Child-Care Regulation Inspector?

• Be an agent of change
• Challenging, never boring
• Flexibility
• Advancement and promotional opportunities

If you’re seeking a rewarding career where you can utilize your skills, educate and regulate child-care providers to ensure the health, safety, and well-being of children in Texas, and make a difference, you’re in the right place!

Our child-care regulation inspectors work as a collaborative team monitoring and investigating residential child-care facilities throughout the State of Texas. Team members perform facility inspections, conduct investigations in general residential operations, child-placing agencies, and agency homes, provide training to residential child-care providers, and convene inquiry meetings for residential child-care facility applicants.

Child-Care Regulation (CCR) Heightened Monitoring (HM) Inspectors work closely with Department of Family and Protective Services (DFPS) as part of a multi-agency, multi-division program delivered by both HHSC and DFPS. CCR HM Inspectors provide increased regulatory oversight and tracking of residential operations that have a current contract with DFPS or a Single Source Continuum (SSCC) to provide care to children in DFPS conservatorship and have a compliance history that merits Heightened Monitoring.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

 Essential Job Functions (EJFs):

Conducts weekly unannounced inspections at residential operations in accordance with developed HM plans; and monitors residential operations’ compliance with HM plan tasks. (25%)

Monitors general residential operations and child-placing agencies, and selected agency homes. Documents compliance or noncompliance with standards and notifies providers of any required corrective action in accordance with CCR policy. Monitoring includes the timely completion of monitoring inspections; follow-up inspections; providing feedback on waivers and variances; Monitors application and permit fee payments; monitors for results of background checks for review and next steps; assesses controlling persons identification; and monitors permit renewals. Effectively plans inspections, evaluates all standards in a two-year period; identifies and cites deficiencies correctly while ensuring risk mitigation; takes photos as required and documents those correctly; ensures the documentation is clear and concise; ensures corrections to deficiencies are appropriate to address risk; and provides useful, purposeful technical assistance to assist operations in improving compliance. (20%)

Investigates complaints, allegations of minimum standards violations in general residential operations and child-placing agencies, and agency homes.  Investigations are completed timely according to law, rule, and policy expectations. This position must complete investigation initiations and investigation actions timely and accurately within required time frames; and send investigation notifications timely. Documentation reflects that investigations are thorough, address risk to children, and are compliant with laws, rules, and minimum standards. In addition, documentation of findings is sufficient to support the investigation decisions. Completes regulatory tasks associated with DFPS investigations of abuse, neglect, or exploitation in residential childcare operations such as by participating in risk assessments; evaluation of information collected during DFPS investigations to cite deficiencies for minimum standards violations timely according to law, rule, and policy; and ensures all actions are completed timely and accurately within required time frames. (25%)

Identifies risk and recommends referral to Child-Care Enforcement (CCE) when necessary, in accordance with law, rule, and policy, with the focus on provider accountability to ensure the health, safety, and well-being of children in residential child-care facilities.  This position is responsible for processing provider plans of action timely and addressing identified risk; conducting inspections to follow up after enforcement actions to evaluate residential child-care facility compliance with the tasks or conditions associated with the action. (10%)

Provides training and technical assistance to residential child-care providers. Attends or presents at provider meetings.  Conducts provider trainings that are useful, purposeful, and outcome-oriented, including inquiry sessions for new providers, and minimum standard trainings. Networks and collaborates with providers, stakeholders, and the public. (10%)

Responds to emergency complaints of high-risk situations in residential child-care facilities. (5%)

Performs other duties as assigned and required to maintain unit operations. (5%)

Registrations, Licensure Requirements or Certifications:

Valid driver’s license

Knowledge, Skills and Abilities (KSAs):

Knowledge of Texas laws and regulation.

Skill in effective verbal and written communication.

Skill in establishing and maintaining effective working relationships.

Skill in applying emotional intelligence to all situations. 

Ability to critically think and identify risk and mitigation measures.

Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships. 

Ability to de-escalate situations with tact and diplomacy.

Ability to self-start, organize, and manage priorities.

Ability to operate basic office equipment including camera/AV equipment.

Ability to travel.      

Initial Screening Criteria:

Heightened Monitoring Child Care Licensing Inspector III-Vs: Graduation from an accredited four-year college or university or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another. Experience in regulatory services such as inspections and investigations are preferred.

Additionally:

For Inspector IVs:

• Demonstrates an understanding of regulatory services including experience as a regulatory inspector.
• Experience in performing highly complex inspection and or investigation work under limited supervision.
• Experience may include establishing the priorities and methods of securing evidence and assessing programs and procedures to improve operations.

For Inspector Vs:

• Demonstrates an advanced understanding of regulatory services including experience as a regulatory inspector or investigator.
• Experience in performing advanced inspection and or investigation work under minimal supervision.
• Experience in leading, mentoring, and/or supervising a team in some capacity.

Experience may include testifying at administrative hearings or before courts of jurisdiction and developing/delivering specialized inspection training or educational sessions.

Additional Information:

Attends work regularly in accordance with agency leave policy.

Work hours must be flexible and are not considered 8:00-5:00.  Occasional work during the evening and weekends may be required.  

This position may qualify for 100% telework with most of the work being conducted through the use of mobile technology, such as a tablet and cell phone. Travel may be required outside of the headquartered geographical area on occasion.

Applicants for positions must have reliable transportation, a valid Texas driver's license, and insurance as required by the State of Texas.

Applicants considered for employment must undergo and pass a Background Check, which includes a criminal history check and a Texas Child Abuse and Neglect Registry check.

Applicants considered for employment must provide verification of degree(s) and/or license(s).

This position may also be filled as CCL Inspector IV or V if applicant has previous experience as a CCL Inspector.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.