About this role
<div class="content-intro"><p><strong>Twin Health </strong></p>
<p>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. </p>
<p>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.</p>
<p><strong>Working here </strong></p>
<p>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.</p>
<p>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .</p>
<p>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.</p>
<p>Join us as we reinvent the standard of care in metabolic health.</p></div><p><strong>Responsibilities:</strong></p>
<p>1. Manage end to end patient care to ensure patients achieve their health goals.</p>
<p>2. Consult new patients on the platform to educate them about the Twin program, health conditions, health goals & review medical reports & prescriptions.</p>
<p>3. Supervise & encourage patients to achieve their health goals (example reversal of diabetes).</p>
<p>4. Encourage patients to follow the program guidelines & adhere to their health & nutritional requirements.</p>
<p>5. Retain patients on the program by hand holding them & encouraging to move towards their health goals.</p>
<p>6. Own patient outcome for your assigned set of patients.</p>
<p>7. Communicate effectively with partner doctors and patients.</p>
<p>8. Manage all patients under the guidance of partner doctors & senior twin doctors.</p>
<p>9. Manage patients in the care of senior doctors & partner doctors to deliver health outcomes.</p>
<p>10. Manage all patient escalations round the clock to ensure highest level of patient safety.</p>
<p>11. Follow all Twin protocols & guidelines.</p>
<p>12. Gain solid knowledge of company product & metabolic disease reversal.</p>
<p>13. Collaborate with internal team (coaches, operations, doctors) to achieve results.</p>
<p>14. Be available in all shifts (morning/evening/night) as per requirement.</p>
<p><strong>Your Qualifications and Attributes:</strong></p>
<p>1. Strong knowledge of diabetes & general patient care.</p>
<p>2. Strong knowledge of medical emergencies.</p>
<p>3. Experience in online consultations.</p>
<p>4. Experience in individual handling of patients.</p>
<p>5. Team player</p>
<p>6. Good communication skills</p>
<p>7. Enthusiastic</p>
<p>8. MBBS, Diploma in diabetes/certificate course in diabetes.</p>
About Twin Health
Twin Health combines advanced medical science and technology with a clinical care team to help people take control of conditions like type 2 diabetes, prediabetes, and obesity. Twin is a metabolic health benefit offered exclusively through employers or health plans.
Our Digital Twin™ technology learns a member’s unique metabolism based on insights collected from smart devices, meal logs, and lab work. By seeing how their body responds to lifestyle choices, Twin can provide real-time, personalized recommendations on nutrition, activity, sleep, stress, and more. Our clinical care team then guides the member on a clear path toward their health goals, celebrating each win along the way.
This leads to life-changing results:
💊 73% of members eliminated medications (including injections)
⚡️On average, members lost 14 pounds in 6 months
❤️🩹66% of members improved hypertension
💪81% of members improved cholesterol
⚖️On average, members saw a 2.2 point drop in A1C
We also help our partners deliver cost-effective, clinically validated solutions:
- $8.4K annual savings per member with at least one high-cost medication
- $3.2M projected pharmacy savings, annualized across all members with one or more high-cost medications
- Twin is validated by the American Heart Association, American Diabetes Association, The Journal of the American College of Cardiology, and more
Twin’s outcomes aren’t just clinical and cost-effective — they’re human. Members report feeling more energized, getting a better night’s sleep, and having the energy to play with their kids or grandkids a little longer.
We’re proud to help people feel their best with the power of a healthy metabolism.