About this role
Join our Port Delivery Team in Southampton as a Port Delivery Coordinator, where you will be responsible for coordinating all aspects of cruise turnaround operations including working with cruise line clients, arranging transfer suppliers and engaging with our amazing pier staff in various ports around the UK.
If you have got the right to work in UK and speak English, keep on reading!
ABOUT OUR OFFER
- A job at TUI offers more than your basic salary which already starts at 28,000 GBP gross per year.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer a seasonal permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT YOU
- Degree education preferable but not essential.
- Previous experience in cruise and maritime industry.
- Ability to use MS Office tools such as Word, Excel, Teams and Sharepoint.
- Highly organized and methodical person, able to work independently and within a team.
- Flexibility in working days and hours.
- Excellent communication skills essential.
- Excellent level of English, both written and verbal. Any additional language advantageous.
- Flexibility to travel to different UK & Ireland destinations if required.
ABOUT THE JOB
- Plan and confirm all required services with suppliers for our turnaround operations including arranging transport, scheduling staff and all other services as requested by the cruise line client.
- Preparation of all operational paperwork as required.
- Responsibility for successful operational delivery of turnaround calls working with our amazing pier team.
- Requirement for local support at turnarounds where possible.
- Rostered duty cover across 365 days of the year to support UK turnaround operations.
- Communicating directly with on-board staff and head office staff from our cruise line clients.
- Collaborate with local transport and merchandise suppliers to cater for specialised cruise line requests.
- Handling of all administrative tasks related to the role including validating staff hours and turnaround related invoicing.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Other facts
About TUI
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
What you'll do
- Coordinate all aspects of cruise turnaround operations, including working with cruise line clients and arranging transport services. Prepare operational paperwork and ensure successful delivery of turnaround calls.
Ready to join TUI?
Take the next step in your career journey