About this role
Join our Operations & Delivery team as a Pre, Post & Overlands Port Delivery Agent in Sydney for a 6-month contract. In this role, you will be mainly responsible for the logistic arrangements to ensure smooth multi day touring operations and assist with shore excursions operations during the season.
Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be working closely with various cruise lines and their clients in their daily operations around Australia. This is a Sydney based role but may present an opportunity to travel to some exciting destinations within the country.
If you have got the right to work in Australia and speak English, keep on reading!
ABOUT OUR OFFER
- A job at TUI offers more than your basic salary which already starts at 63,700 A$ gross per year.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT THE JOB
- Plan transportation logistics for Pre, Post & Overlands programs throughout Australia.
- Update suppliers on confirmed bookings and send all relevant information ahead of guest arrival.
- Book Tour Directors and Guides as per requirements for each operational day and ensure all relevant documentation is created and shared.
- Work closely with the Port Operations Manager by providing all relevant feedback obtained during operation.
- Develop and maintain Tour Directors feedback document to ensure consistent development and improvement.
- Ensure operation changes are managed to the detail and last-minute changes or requests are fulfilled.
ABOUT YOU
- Have a methodical, organized approach towards the execution of assigned tasks with a high level of accuracy.
- The ability to use MS Office tools such as Excel, Teams, One Note & Outlook to high standards.
- Is comfortable leading change and resilient to ambiguity or setbacks.
- Solve problems independently and/or make suggestions how to improve ways of working.
- A genuinely helpful, flexible, and professional personality.
- Excellent communication skills, both verbal and written, in English.
- The ability to work in Australia for a 6-month, full time role.
- Previous experience in travel/tourism is advantageous
- This job requires travelling to different ports in Australia including weekends.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Other facts
About TUI
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
What you'll do
- The Port Delivery Agent is responsible for planning transportation logistics for Pre, Post & Overlands programs and ensuring smooth operations during shore excursions. This includes updating suppliers, booking Tour Directors, and managing operational changes.
Ready to join TUI?
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