About this role
Join our global TUI Intercruises Operations & Delivery Team in France as an Operations and Port Delivery Agent. You will be responsible for delivering smooth Port Operations (Turnaround & Shorex), delivery of port services and all related logistics. You will also be responsible for communicating booking updates with our suppliers including pre-agreed Cruise Ship port calls as required.
Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.
If you have got the right to work in France, speak French and English, keep on reading!
The closing date for applications is February 9th
ABOUT OUR OFFER
- A job at TUI offers more than your basic salary which already starts at 34.600 EUR Gross per year.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer an 8-month seasonal contract (full-time), and you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT YOU
- Ideally have experience in the Cruise Port and/or Tour Operations business.
- Flexible working in shift patterns (Monday-Sunday) for successful 24/7 cruise operation.
- Experience and confident working with diverse teams with a keen drive to deliver excellent results.
- Confident with Microsoft Office programs, in particular Excel.
- Can solve problems independently and/or make suggestions how to improve ways of working and drive our digital culture.
- Agility to adapt to various strategic priorities/projects whilst delivering day-to-day operational logistics.
- Full manual driver’s license is required for this role
ABOUT THE JOB
- Ensure shore excursions and turnaround services are planned and managed to a high level of detail and that suppliers receive timely bookings and last-minute changes or requests.
- Maintain continuous communication with cruise line head offices, ships, and other internal and external stakeholders, including Port Authorities.
- Oversee the dispatch and operation of cruise services and manage any operational changes on the spot in close contact with suppliers.
- Monitor any operational changes on the spot and ensure consistent contact with suppliers providing them with all last minute changes and requests.
- Deliver and collect all information of the operation in a timely and efficient manner for reporting and invoicing purposes.
- Track and complete the accounting for each tour settlement, guides payments and supplier invoices.
- This position involves days of operation in the port, early starts and demands work during some weekends.
From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Other facts
About TUI
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
What you'll do
- You will ensure that shore excursions and turnaround services are planned and managed effectively, maintaining communication with cruise line head offices and suppliers. Additionally, you will oversee the dispatch and operation of cruise services, managing any operational changes on the spot.
Ready to join TUI?
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