About this role
As Emergency Response Planning (ERP) Manager, you'll play a crucial role in our airline's safety infrastructure, supporting the development, implementation, and maintenance of the Emergency Response Plan (ERP) for the local Air Operator Certificate (AOC) holder in compliance with EASA and IOSA regulations while maintaining a dotted line reporting relationship to the TUI Airline ERP Coordinator.
ABOUT THE JOB
- Assist in the creation, review, and continuous improvement of the Emergency Response Plan (ERP) to meet EASA AOC requirements and industry best practice, ensuring alignment with EASA Part-ORO.GEN.200 and associated regulations.
- Maintain comprehensive ERP documentation, including manuals, checklists, and contact lists ensuring processes comply with EASA regulations to include those related to Safety Management Systems.
- Organise and deliver training sessions for key personnel, support the planning and execution of regular emergency exercises and drills to validate ERP effectiveness, monitoring participation and identifying areas for improvement.
- Liaise with the local regulatory authorities and ensure readiness for audits and inspections on behalf of the AOC Safety Manager including preparation of compliance reports and evidence.
- Work closely with Safety, Operations, and Ground Handling teams to ensure seamless integration of ERP protocols while coordinating with local external stakeholders to align response strategies on behalf of the AOC and/or Safety Manager.
- Serve as a key member of the ERP Team during actual emergencies, facilitating information flow between departments, external agencies, and regulatory bodies ensuring maintenance of detailed records and logs for post-event analysis and timely submission of regulatory reports.
- Assist in conducting post-incident reviews, documenting lessons learned, and updating the ERP accordingly.
- Act as a local point of contact for ERP-related queries and support requests and deputise for the ERP Lead and other ERP Managers as required.
ABOUT YOU
- Comprehensive knowledge of CAA or EASA regulations related to emergency response, safety management, and compliance (e.g., ORO.GEN.200). Relevant certification in aviation-specific emergency planning and/or bachelors degree in related field desirable.
- Proven experience in emergency response planning, crisis management, or safety management within the aviation industry.
- Excellent communication skills, particularly in high-pressure situations, and can build, leverage and manage stakeholder relationships effectively
- A natural problem solver and effective collaborator while also taking initiative on independent tasks.
- Understand the principles of Safety Management Systems and experience working in a safety-critical sector with proficiency in relevant ERP tools and software.
- Strong business English, both spoken and written.
- The job may involve some (inter)national travel.
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At TUI, safety is our top priority. This role requires a thorough background check since access restricted areas at ARN and GOT will be needed. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.
Other facts
About TUI
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
What you'll do
- The Emergency Response Planning Manager will assist in the development and maintenance of the Emergency Response Plan (ERP) in compliance with EASA and IOSA regulations. They will also organize training sessions, conduct emergency exercises, and liaise with regulatory authorities.
Ready to join TUI?
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