The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The ideal candidate will have a strong foundation in data analysis, a deep understanding of ServiceNow, experience working with Configuration Management Databases (CMDB), and experience managing and building SQL Server Databases and using Microsoft Lists. This role requires a combination of technical skills and business acumen to extract meaningful insights from complex data sets.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

The teammate that is hired for this position will be required to work in the office daily in one of the following locations. (Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond VA or Wilson, NC.)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 
1. Provides in-depth and specialized subject-matter and/or significant breadth of expertise of data quality testing and data quality remediation.
2. Leads automated data quality testing of data management activities to identify areas of improvement opportunity and perspective remediation efforts. Directs testing, measures, and reports compliance and remediation efforts. May determines data quality assurance strategy.
3. Interprets internal/external business challenges and recommends best practices for processes and procedures associated with information assurance and control activities.
4. Leads teams or projects with moderate resource requirements, risk, and complexity, often with implications and/or resource requirements beyond the Enterprise Data Office for data management activities including data quality, metadata management, data change management and data sourcing.
5. Mentors less experienced teammates to build their own technical expertise. May have people management responsibilities.
6. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of related experience or equivalent education and related training or experience
2. Deep specialized and/or broad knowledge of principles, practices, theories, and/or methodologies associated with data quality and information technology
3. Well-versed in SQL, Erwin, ETL Tools, Scala, and Python.
4. Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry

Preferred Qualifications:
1.  Master's degree or MBA and ten years of related experience
2.  Previous experience in the banking industry

3.  Extract, clean, and transform data from ServiceNow/CMDB into a reportable and trackable format

4.  Develop and maintain accurate and insightful reports

5.  Utilize data visualization techniques to communicate findings effectively

6.  Leverage ServiceNow to gather and analyze data related to various server types

7.  Create and maintain custom reports and dashboards

8.  Automate data collection and analysis processes using ServiceNow workflows

9.  Identify opportunities to optimize data processes and workflows

10.  Collaborate with teams to implement process improvements and increase efficiency and reporting

11.  Communicate effectively with technical and non-technical stakeholders

12.  Present findings in a clear and concise manner

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law    E-Verify IER Right to Work