TrueNorth is looking for someone experienced in Commercial Insurance to join our Risk Management team as a Small Commercial Account Manager in any of our offices (Cedar Rapids, West Des Moines, Chicago, or Denver). We use our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart!

Please be advised this position may close on or after 03/15/2026, without advance notice, should we receive a sufficient number of qualified applications.

About TrueNorth Companies:

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers: 

TrueNorth offers a lineup of excellent benefits to all full-time employees, including: 

• Annual Bonus
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Contributions
• Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
• Paid Volunteer Time Off and Donation Match Program
• Tuition reimbursement and paid certifications, licenses, designations
• Employee Assistance Program (EAP) and wellness program with financial incentives
• Hybrid Work Schedule
• $3,000 Referral Bonus

Essential Job Functions: 

• Accurately manage client accounts and ensure all deadlines are met
• Assist producer in marketing and placing new business and/or renewal business while maintaining process per workflows
• Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
• Answer questions from producer and the service teams regarding accounts
• Communicate with the clients and answer questions regarding provided policies and/or services
• Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
• Travel or visit insurance companies and/or clients, when necessary
• Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience    
• Serve as a subject matter expert for niche specialization
• Coordinate & direct firm resources - Claims, Legal, Safety, Marketing, Technology, etc.    
• Manage book of business with pro-active client service approach
• Round out coverage for accounts in collaboration with the service team or independently, as assigned
• Perform other duties as assigned

Credentials: 

• High School diploma or GED required, two or four-year degree preferred 
• 3+ years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is required
• P&C Insurance license required 
• Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
• Understand the different processes/forms associated with the varying coverages and insurers  
• Experience working with EPIC Agency Management Software preferred  

Skills:

• Strong organizational and time management skills 
• Understand and maintain fiduciary responsibility for company, client, and producer
• Ability to work independently
• Strategic thinking
• Relationship management 
• Strong work ethic

In compliance with Colorado’s Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be, performed in Colorado.

• Colorado Hiring Range: This position is an Exempt role with a compensation of $70,000-80,000 with a potential bonus of 8%. The pay will vary depending on your location, skills, and experience.

Why TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

Click here to view a video about TrueNorth's Core Values & what they mean to us.

TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

Apply today!