PARTS MANAGER - Dodge City
full-time•Dodge City
About this role
Job DetailsLevel: ManagementJob Location: KS Dodge City - Dodge City, KS 67801Position Type: Full TimeEducation Level: Not SpecifiedJob Shift: Day ShiftJob Category: ManagementPERFORMANCE EXPECTATIONS:
CUSTOMER
Project a positive, helpful, and professional attitude to our customer and coworkers.
Answer incoming customer phone calls promptly and politely.
Resolve any customer disputes in a manner both beneficial to customer and TCC.
Promote additional sales to customers by suggesting additional parts or services (up-selling) related to current purchases.
SALES
Establish annual goals and objectives for sales.
Develop marketing strategy.
Review all product lines to determine profitability and marketability and maintain inventory based upon being beneficial to both customer and Company.
Devise a workable promotion and advertising plan to maximize sales while minimizing expense.
Conduct monthly staff meetings.
Ride with Outside Parts Sales Representatives monthly.
Develop and maintain total budget for Parts Department.
Help implement sales/marketing plan.
INVENTORY
Maintain level of inventory consistent with needs based on average monthly sales. Inventory level should ensure inventory turn rate designated for store is maintained.
Oversee perpetual parts inventory system.
Review monthly aged parts reports.
Review bulk purchase needs with General Parts Manager.
Establish goals and objectives for control of averaged parts for all locations.
Review monthly and quarterly parts returns to manufacturers.
OTHER DUTIES
Establish a clean and safe work place.
Control core levels.
Devise employee schedules to improve customer satisfaction, improve efficiency and control overtime.
Meet weekly with Service Manager to discuss topics and relations between departments.
Hire, train, motivate, counsel and monitor the performance of all Parts Department employees.
Perform annual evaluations of all Parts Department employees.
Assist in the collection of past due accounts.
QualificationsBASIC QUALIFICATIONS FOR JOB:
Must be capable of lifting up to 50 pounds.
Must have excellent reading skills and legible handwriting.
Must have excellent communication skills.
Must have valid operator's license.
What you'll do
- The Parts Manager is responsible for overseeing the Parts Department, including sales, inventory management, and employee performance. They will establish goals, develop marketing strategies, and ensure customer satisfaction through effective communication and service.
About TRUCK CENTER COMPANIES
Truck Center Companies (TCC) is one of the largest Freightliner/Western Star truck dealerships in the United States with locations in 18 cities throughout Nebraska, Kansas, Iowa and Minnesota. In business since 1975, Truck Center Companies is driven by owner Trey Mytty to deliver consistent, trusted service to its customers.
Our product line features Freightliner, Western Star, Isuzu, Thomas Built Buses, Stoughton Trailers, Sidump’r trailers, and Ottawa trucks. TCC also provides parts and service, full maintenance, breakdown management, fleet management, leasing and rental-- and even has onsite body shops at three of its locations. With $15 million in parts inventory and Elite Support certifications, you can count on us to get you into the truck you need, on the road, and keep you rolling.
Over 1,000 employees strong, and growing, TCC provides a stable work environment and exceptional benefits that workers stay for. We take pride in the fact that in over 50 years in business we’ve never had to decrease our workforce. A state-of-the-art, onsite training center assures our diesel techs have the training and certifications to be among the best in the field. From sales to service, administration to diesel repair, if you’ve got the right skills we’ve got a position for you.
Visit TruckCenterCompanies.com for more information.
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Frequently Asked Questions
What does a PARTS MANAGER - Dodge City do at TRUCK CENTER COMPANIES?
As a PARTS MANAGER - Dodge City at TRUCK CENTER COMPANIES, you will: the Parts Manager is responsible for overseeing the Parts Department, including sales, inventory management, and employee performance. They will establish goals, develop marketing strategies, and ensure customer satisfaction through effective communication and service..
Is the PARTS MANAGER - Dodge City position at TRUCK CENTER COMPANIES remote?
The PARTS MANAGER - Dodge City position at TRUCK CENTER COMPANIES is based in Dodge City, Kansas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the PARTS MANAGER - Dodge City position at TRUCK CENTER COMPANIES?
You can apply for the PARTS MANAGER - Dodge City position at TRUCK CENTER COMPANIESdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.