Fire System Technician I

Are you hands-on, customer-focused, and enjoy solving problems? We’re looking for a Fire Systems Technician I to join our team and play a key role in delivering excellent service to our customers.

In this role, you’ll work directly with customers to troubleshoot issues, perform repairs, and recommend solutions that meet their needs. You’ll use creativity and technical skills to resolve service requests efficiently while building trust and strong relationships with customers.

Schedule: 

• Hours may vary. Must be able to work weekends, nights, split shifts, and rotating shifts (if needed). 

Essential Functions:

• Diagnose, troubleshoot, and resolve issues with fire alarm and life safety systems, including control panels, initiating devices, notification appliances, and related components.
• Service new and existing customers by reviewing work orders, planning daily travel, and responding to fire alarm service calls in a timely and professional manner.
• Perform system testing, inspections, and routine maintenance in accordance with NFPA codes, local regulations, and company standards.
• Accurately document billable time, materials used, test results, and corrective actions in the company CRM system, ensuring all fire alarm service tickets are complete and detailed.
• Review completed work with customers, explain system functionality and repairs, and obtain customer sign-off before leaving the site.
• Demonstrate working knowledge of fire alarm system operation, including alarm initiation, supervision, monitoring, and communication with central stations.
• Install, program, and service fire alarm systems from manufacturers such as Notifier, Fire-Lite, Honeywell, Simplex, Edwards, Siemens, and Bosch.
• Identify system deficiencies and make recommendations for repairs, upgrades, or code compliance improvements.

Position Requirements:

• 1-4 years construction/low voltage experience
• High school diploma (or equivalent)
• Valid California Driver License, and proof of auto insurance. 
• Punctuality and regular attendance

Physical Demands & Work Environment:

• Ability to Drive for 2+ hours in a work shift/day, daily
• Ability to drive, walk, bend, stoop, hear, and speak, daily
• Ability to work in indoor and outdoor environments, under all temperature variations
• Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
• Move/Transport items weighing 20 pounds, occasionally
• Position self to work in confined spaces, occasionally
• Pushing/Pulling using upper extremities, daily
• Stand or Sit for long periods (4+ hours), daily
• Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or medical facilities such as hospitals, doctor’s offices, etc. with patient contact. 

At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here’s what you can expect as a member of our TRL Team:

1. Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
2. Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
3. Company Sponsored Events: Family-friendly events with food, games and prizes
4. Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
5. Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential

TRL Systems, Inc. conducts pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations. In addition to having many clients (hospitals, schools, etc.) who require background checks, as a federal contractor TRL is also required to complete a background check for any employee who may work on a federal contract in any capacity. For any position that drives a Company vehicle, our insurance carrier requires criteria to be met and therefore will be a condition of employment.
 
TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL’s employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.