full-timeCity of Albany

Summary

Location

City of Albany

Type

full-time

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About this role

Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mis-sion to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10+ locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day.

Trinity is currently hiring a full-time Service Navigator, to prevent child abuse and neglect and/or out of home placement and promote positive relationships for youth ages 0-18 and their families.

What will you be doing as a Service Navigator?

  • Establish and maintain professional relationships with clients, service providers, funding sources and other staff
  • As part of a team provide case management, crisis intervention and make and coordinate referrals to ancillary services
  • Ensure all family members participate in a community program by connecting them with programs and maintaining on-going communication between family and program staff for participation success
  • Communicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/children
  • Maintain regular communication with all family service providers to ensure seamless continuity of care
  • Conduct weekly home visits and more as needed
  • Schedule and participate in treatment reviews and other service provider meetings
  • Facilitate psycho-educational groups as opportunity arises
  • As part of a team complete service plans and treatment goals with clients
  • As needed supervise visits with children and caregivers, and provide verbal or written reports to the Prevention Director and court system or funding source
  • Participate in staff development opportunities, in-service trainings and contribute to the program's continuous improvement
  • Ensure timely completion and submission of all required paperwork
  • Flexible work hours to accommodate families and to attend community events that relate to the families the team is working with
  • Build relationships with the schools to be able to monitor school attendance and assist in addressing any school issues.
  • Communicate regularly by phone and in person with the C.A.R.E. program to ensure child/children's success
  • Additional functions as determined by the Prevention Director

In addition to a competitive salary, you will enjoy many unique benefits, including 14 paid holidays, access to health insurance at the start of your first full month of employment. Plus, you'll immediately start accruing sick days the moment your employment begins. Trinity is devoted to our employees - and we want to see you succeed in your career.

What are your skills and experience?

  • AA, BA preferred and minimum of one year direct experience working with children and families
  • Experience working with individuals and families from different cultural and socioeconomic backgrounds
  • Ability to demonstrate an understanding and appreciation of clinical concepts focusing on the strengths of the families you work with

Valid NYS Driver's License required.

SALARY: Starting at $50,000


Other facts

Tech stack
Case Management,Crisis Intervention,Referral Coordination,Family Engagement,Non-Custodial Parent Support,Continuity of Care,Home Visits,Treatment Reviews,Psycho-educational Groups,Service Plan Development,Visit Supervision,Paperwork Submission,School Liaison,Communication,Team Collaboration,Continuous Improvement

About Trinity Alliance of the Capital Region

Trinity Alliance of the Capital Region is a major hub for coordinating and leveraging resources for residents in the most economically challenged neighborhoods . Our programs & services support the strategic and equitable investment

Our mission is to provide services to the community that will support and promote healthy families, adults and children. Our agency is dedicated to improving the neighborhood as a setting for family life, contributing to health and well-being, and promoting education and employment as a means of self-development.

Trinity Alliance is a Settlement House established in 1912. Our main service focus is on the inner city of Albany. Trinity Alliance is present at 13 locations throughout the City of Albany; strategically placed in neighborhoods where economically challenged people live and go about their day-to-day lives. Due to our placement, mission, and purpose, we serve as a trusted resource whereby individuals utilize us as their first stop in troubleshooting challenges. These challenges range across social need domains such as food, childcare, transportation, employment, education, health care, housing, utilities, and more.

Our service delivery system is organized into four divisions: Alternatives to Incarceration (violence prevention, substance use disorder treatment, arrest diversion, jail based cognitive behavioral program); Health & Wellness Division (food pantry, after school/summer camp, crisis center, community health worker program); Community Based Services (early intervention home visiting services, early childhood language development program, foster care prevention abuse/neglect/PINS/JD clinical and case management); Youth Development (school age after-school care and summer camps in South End and Arbor Hill, drop in center for youth). The population we serve is under/unemployed, economically challenged, residing in public and deficient housing, people of color/refugees.

Team size: 51-200 employees
LinkedIn: Visit
Industry: Non-profit Organizations
Founding Year: 1912

What you'll do

  • The Service Navigator will establish professional relationships with clients and providers, offering case management, crisis intervention, and coordinating referrals to ancillary services to prevent child abuse and neglect. Key duties include ensuring family participation in community programs, maintaining communication with service providers, conducting home visits, and facilitating group sessions.

Ready to join Trinity Alliance of the Capital Region?

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Frequently Asked Questions

What does a Service Navigator do at Trinity Alliance of the Capital Region?

As a Service Navigator at Trinity Alliance of the Capital Region, you will: the Service Navigator will establish professional relationships with clients and providers, offering case management, crisis intervention, and coordinating referrals to ancillary services to prevent child abuse and neglect. Key duties include ensuring family participation in community programs, maintaining communication with service providers, conducting home visits, and facilitating group sessions..

Why join Trinity Alliance of the Capital Region as a Service Navigator?

Trinity Alliance of the Capital Region is a leading Non-profit Organizations company.

Is the Service Navigator position at Trinity Alliance of the Capital Region remote?

The Service Navigator position at Trinity Alliance of the Capital Region is based in City of Albany, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Navigator position at Trinity Alliance of the Capital Region?

You can apply for the Service Navigator position at Trinity Alliance of the Capital Region directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Trinity Alliance of the Capital Region on their website.