Procurement Operations Analyst

Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Bachelor's Degree Required - Preferred Experience Details Required/ Preferred 2+ years' Experience in a procurement operations role, with a strong emphasis on administering procurement tools and systems and delivering exceptional customer service Required 2+ years' Experience supporting organizational change and working effectively in ambiguous environments Required 2+ years' Experience supporting global teams Required 2+ years' Experience with Third Party Risk Management programs and systems, such as ProcessUnity Required Experience with workflow/ticketing systems such as ServiceNow Preferred Experience with Oracle Reporting and Oracle Procurement Preferred Strong documentation skills, including developing process flows, policies and procedures, and system or process testing scripts Understanding of vendor risk, due diligence, or compliance frameworks Ability to follow governance processes and ensure documentation accuracy Analytical thinking and sound decision-making abilities Familiarity with process improvement methodologies (Lean, Six Sigma, etc.) Strong inquiry management and customer service skills Effective verbal and written communication across teams and organizational level Strong prioritization, organization, and time-management abilities Ability to work both independently and collaboratively in a fast-paced, evolving environment Quick learner with the ability to develop new skills Proactive approach to following up on open issues, taking initiative, and escalating problems when needed Strong technical aptitude with proficiency in Microsoft Office applications Ability to quickly understand and navigate the full procure-to-pay (P2P) cycle Ability to support workflow improvements and identify automation opportunities Responsibilities include managing ServiceNow requests, shared mailboxes, and incoming inquiries; coordinating with cross-functional teams; and supporting Third Party Risk Management activities. Supports the full procure-to-pay lifecycle, including stakeholder management, vendor engagement, and critical issue resolution Research, analyzes, and responds to incoming inquiries; assigns tasks to category managers and provides timely updates on open requests Prepares weekly, monthly, and quarterly reporting by extracting and analyzing data from multiple sources Documents and maintains Procurement processes, procedures, and workflows through interviews, review of materials, and development of supporting documentation Identifies bottlenecks and root causes, drives issues to resolution, and recommends process improvements and automation opportunities Maintains the Procurement SharePoint site, ensuring content accuracy and timely updates Collaborates with cross-functional teams such as IT, Finance, Legal, Security, and Compliance to support procurement operations and organizational requirements Supports adoption of new processes, tools, and system enhancements Performs other duties as assigned Work in a clean, pleasant, and comfortable office work setting.