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TCL Transitions Complex Care Unit Manager
full-time•North Carolina•$67k - $90k
About this role
Pay Plan Title: Unit Manager
Working Title: TCL Transitions Complex Care Unit Manager
Position Number: 60139
FLSA Status: Exempt
Posting Salary Range: $67, 632 - $90,457
Office Location: Remote within Trillium’s Catchment area. (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for a TCL Transitions Complex Care Unit Manager to join our team! The TCL Transitions Complex Care Unit Manager is responsible for overseeing staff in the implementation of evidence based industry standard practices to support members. The TCL Transitions Complex Care Unit Manager provides oversight to ensure members receive whole person integrated care, to facilitate positive outcomes for members. This includes provision of input for complex care coordination and provision of oversight to staff to ensure members receive appropriate assessment, discharge/transition planning, and linkage to services in the community.
On a typical day, you might:
- Provide complex care coordination to assigned individuals who may have identified needs with behavioral/mental health, physical health, co-occurring, co-morbid, or multi-morbid conditions.
- Collaborate with internal staff across disciplines/teams (Care Coordinators, Clinicians, OT, COTA, Housing Specialists, Peers, etc.) to facilitate integrated care.
- Monitor the Care Plan (physical, behavioral health, and social determinant concerns), service delivery, and health and safety of the member.
- Perform clinical functions of discharge/transition planning and diversion, including clinical interviewing; obtaining and reviewing clinical records; identifying potential treatment needs; assessing barriers to treatment and recommending solutions; and assessing general health needs and recommending referrals.
- Oversee collaboration between internal and external staff to coordinate discharge planning from Community Hospitals for primary medical admission.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- Bachelor’s degree with a minimum of one (1) year of documented experience working with the co-occurring of physical health and behavioral/mental health, physical health, or chronic condition population; OR
- Equivalent combination of higher education/experience.
- Fully licensed by the North Carolina Board of Nursing as a Registered Nurse (RN).
- Must have a valid driver’s license.
- Must reside within Trillium’s Catchment area, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, or Wilson.
- Must be able to travel within catchment as required.
Preferred:
- Advanced degree
- Experience in all three (3) areas listed above.
- Supervision of two (2) or more employees.
Deadline for Application: Monday, February 2, 2026 at 11:59p,
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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What you'll do
- The TCL Transitions Complex Care Unit Manager oversees staff in implementing evidence-based practices to support members. This role includes ensuring members receive integrated care and facilitating positive outcomes through complex care coordination.
About TRILLIUM HEALTH RESOURCES
Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission.
We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time.
By joining Trillium, you are doing more than going to work…you are transforming lives.
We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life.
Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.
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Frequently Asked Questions
What does TRILLIUM HEALTH RESOURCES pay for a TCL Transitions Complex Care Unit Manager?
TRILLIUM HEALTH RESOURCES offers a competitive compensation package for the TCL Transitions Complex Care Unit Manager role. The salary range is USD 68k - 90k per year. Apply through Clera to learn more about the full compensation details.
What does a TCL Transitions Complex Care Unit Manager do at TRILLIUM HEALTH RESOURCES?
As a TCL Transitions Complex Care Unit Manager at TRILLIUM HEALTH RESOURCES, you will: the TCL Transitions Complex Care Unit Manager oversees staff in implementing evidence-based practices to support members. This role includes ensuring members receive integrated care and facilitating positive outcomes through complex care coordination..
Is the TCL Transitions Complex Care Unit Manager position at TRILLIUM HEALTH RESOURCES remote?
The TCL Transitions Complex Care Unit Manager position at TRILLIUM HEALTH RESOURCES is based in North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the TCL Transitions Complex Care Unit Manager position at TRILLIUM HEALTH RESOURCES?
You can apply for the TCL Transitions Complex Care Unit Manager position at TRILLIUM HEALTH RESOURCESdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.